Guest Services

Western Golf Properties LLC•Henderson, NV

1d•Onsite

About The Position

Summary: The Golf Services Attendant should have a friendly and helpful attitude always as you would be responsible for assisting the guests at the golf course, charging and preparing golf carts for the day to day operations, and assist golfers in loading and unloading their golf bags and clean guest golf clubs and shoes. Essential Duties and Responsibilities: Setup bag drop, cart staging and driving range areas before our guests arrive. Make sure all areas are always clean and stocked with necessary supplies. Ensure that all arriving guests are properly greeted, bags unloaded & shuttled, cars parked, questions answered, and directions given. Staging golf carts for the guests use. Properly always set up the driving and keep it functioning. Maintain a clean and well-organized cart barn. Perform all required cart maintenance procedures. Constant communication with the Starter/Greeter, Guest Services Manager, Golf Shop, Cart Attendants, Bag Handlers and Player Assistants. Ensure that all departing guests are properly greeted, bags shuttled & loaded, cars retrieved, questions answered, directions given and thanked for visiting the facility. Keep all areas clean and well organized. Assist the Starter/Greeter with bag handling and any other guest’s needs. Make sure all golf carts are clean, stocked and parked properly in the staging area. Perform all required preventative maintenance procedures on the golf carts Perform all required opening & closing procedures and security of the owner’s assets. Perform other duties as requested by WGP Corporate / Guest Services Captain / Starter & Greeter.

Requirements

Customer service experience
Punctual and reliable
Exceptional grooming habits, maintaining clean and complete uniform as designated by Management
Required to be available for work on all major holidays.
Must regularly lift and move up to 25 pounds
Sitting, standing, walking, reaching, stooping, bending, twisting, kneeling, pushing, pulling, grasping and stand for long periods of time, sometimes outdoors exposed to moving mechanical parts, outside weather conditions (hot and cold) and moderate to loud noise level.
Frequently required to stoop, bend, crouch, and squat climb, kneel, in and out of golf carts, and to twist at the neck and waist, reach above and below shoulder level, push and pull when retrieving, storing and moving golf bags; use dominate hand and fingers to feel and grasp, push and pull and for find manipulation to detail carts, clean clubs and use two-way radios.

Responsibilities

Setup bag drop, cart staging and driving range areas
Ensure guests are greeted, bags unloaded & shuttled, cars parked, questions answered, and directions given
Staging golf carts
Set up the driving range and keep it functioning
Maintain a clean and well-organized cart barn
Perform cart maintenance procedures
Communicate with the Starter/Greeter, Guest Services Manager, Golf Shop, Cart Attendants, Bag Handlers and Player Assistants
Ensure departing guests are greeted, bags shuttled & loaded, cars retrieved, questions answered, directions given and thanked
Keep all areas clean and well organized
Assist the Starter/Greeter with bag handling and any other guest’s needs
Ensure golf carts are clean, stocked and parked properly
Perform preventative maintenance procedures on the golf carts
Perform opening & closing procedures and security of the owner’s assets
Perform other duties as requested by WGP Corporate / Guest Services Captain / Starter & Greeter