Golf Sales Lead

Five Iron Golf Kirkland LLC•Kirkland, WA

45d•$60,000 - $70,000

About The Position

Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Golf Sales Manager is responsible for leading the Golf Experience Team in guiding our guests through their Five Iron Golf experience, ensuring guest satisfaction and engagement by highlighting all the fun that golf and Five Iron have to offer.

Requirements

Strong leadership ability with a willingness to lead by example.
Exemplary communication, time management, and organizational skills.
Upbeat energy, enthusiasm, and a positive attitude.
Ability to think on your feet and manage customer expectations.
Ability to work in a fast-paced environment and collaborate effectively with a team.
Availability to be present in the space on evenings, weekends, and holidays.
Ability to stand, walk, and bend for long periods of time, and maneuver up and down stairs.
Ability to obtain proper licensing and certifications for the location.

Responsibilities

Manage with and through associates to deliver an exceptional guest experience by overseeing pre-visit communications, onsite interactions, and post-visit follow-ups.
Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
Serve as the in-house expert on our golf simulator technology, using your expertise to ensure guests have the best possible experience, while connecting guests with other offerings such as leagues, memberships, swing evaluations, and club fittings.
Oversee the sales, execution, and management of Five Iron Golf leagues and one-off tournaments throughout the year (Fall, Winter, and Summer seasons).
Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement.
Handle essential administrative tasks related to sales transactions and customer service inquiries.
Collaborate effectively with team members to align efforts and achieve business goals.
Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times.
Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
Verify guests' legal drinking age
Assist with closing duties as needed