Golf Pro Shop Seasonal Intern-The Olde Course/Cattail Creek-Part Year

City of Loveland • Loveland, CO

20h • $15 - $19

About The Position

Performs varied pro shop duties as the front-line customer service representative and cashier at Mariana Butte Golf Course, Loveland Olde Course or Cattail Creek. Must be able to work variable work hours including early mornings, late evenings, weekends and holidays. The salary range for this position is $15.16- $18.51 per hour depending on qualifications and experience. Position will remain open until filled. A successful candidate would have an extensive background of providing excellent customer service in a fast-paced environment. This position offers the opportunity to gain experience in all aspects of operating a golf course including but not limited to, golf shop operations, cart fleet management, tournament operations, and pace of play management. In season availability of up to 40 hours/week including weekend and holidays is required. This is a seasonal non-benefitted position working up to 40 hours a week for 6 months max! Benefits include discounted rounds of golf and a discount in the Pro Shop! Essential Functions: Coordinates with the Golf Professional and Assistant the opening and closing of the facility. Assists golf play activities on the course. Collects fees and assists with sales of pro shop merchandise. Assists with golf cart staging, realigning, cleaning or taking unneeded carts to cart barn. Picks up empty range ball baskets on driving range and empty trash containers around clubhouse. Enhances golf course image through quality customer service provided to all customer. Other Job Functions: May be required to work at different facilities in other areas of the division. Duties may also include trash removal, cleaning, painting and other maintenance tasks as required. Performs other duties as assigned. Qualifications: Education: High School graduate or GED required. Experience: 1 year previous work experience performing similar customer service duties, including high degree of public contact and customer relations in a fast-paced environment. Must be a minimum age of 18 at time of hire. Experience with computerized cash register highly desirable. Certifications: Must possess a valid driver's license. Knowledge, Skills, and Abilities: Must possess general working knowledge of pro shop procedures and methods. Requires typing at a speed that would enable a transaction or project to be completed in a timely manner. Communicate effectively with co-workers and the general public. Answer telephones and clearly communicate information. Deliver excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience. Complete fee transactions quickly and accurately. Must be able to operate menu driven computer/cash register system. Physical Demands and Working Conditions: Frequent l ight to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional e xposure to routine office noise and equipment. Occasional exposure to hazards that are predictable or well protected against. Occasional exposure to heat and noise along with working outside in the elements. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Requirements

• High School graduate or GED required.
• 1 year previous work experience performing similar customer service duties, including high degree of public contact and customer relations in a fast-paced environment.
• Must be a minimum age of 18 at time of hire.
• Must possess a valid driver's license.
• Must possess general working knowledge of pro shop procedures and methods.
• Requires typing at a speed that would enable a transaction or project to be completed in a timely manner.
• Communicate effectively with co-workers and the general public.
• Answer telephones and clearly communicate information.
• Deliver excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience.
• Complete fee transactions quickly and accurately.
• Must be able to operate menu driven computer/cash register system.

Nice To Haves

• Experience with computerized cash register highly desirable.

Responsibilities

• Coordinates with the Golf Professional and Assistant the opening and closing of the facility.
• Assists golf play activities on the course.
• Collects fees and assists with sales of pro shop merchandise.
• Assists with golf cart staging, realigning, cleaning or taking unneeded carts to cart barn.
• Picks up empty range ball baskets on driving range and empty trash containers around clubhouse.
• Enhances golf course image through quality customer service provided to all customer.
• May be required to work at different facilities in other areas of the division.
• Duties may also include trash removal, cleaning, painting and other maintenance tasks as required.
• Performs other duties as assigned.

Benefits

• discounted rounds of golf
• discount in the Pro Shop
• Retirement – 457 employee funded plan
• Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED