Golf Pro Assistant

Marriott International • Newport Beach, CA

389d • $47,840 - $47,840

About The Position

The Golf Pro Assistant at The Resort at Pelican Hill is responsible for providing exceptional service to guests, managing golf shop operations, and promoting golf merchandise. This role involves scheduling tee times, collecting fees, maintaining cleanliness in golf-related areas, and teaching golf lessons in accordance with PGA/LPGA and Marriott standards. The position requires strong communication skills and a commitment to guest satisfaction.

Requirements

• High School diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• Golf Skills certification.

Responsibilities

• Respond to guest requests for special arrangements or services.
• Answer golfer questions about the course.
• Promote and sell golf shop merchandise to customers.
• Open/close the golf shop daily.
• Collect all golf-related fees from registered golfers.
• Count, prepare, and deposit cash.
• Run closing reports off the registers.
• Schedule tee times for golfers.
• Communicate with the starter, golf services, and golf grounds regarding any changes to the tee sheet.
• Maintain cleanliness of golf-related areas (e.g., golf shop, hallways, locker rooms, common areas).
• Total tee sheet and ensure accuracy of daily totals.
• Stock, tag, and display merchandise on the golf shop floor.
• Notify manager/supervisor of any important issues as necessary.
• Teach individual and group golf lessons in keeping with PGA/LPGA and Marriott standards.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Benefits

• Health care benefits
• Flexible spending accounts
• 401(k) plan
• Earned paid time off and/or sick leave
• Life insurance
• Disability coverage
• Other life and work wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED