Golf Outside Services- on-course starter & player assistant
About The Position
Join our team as an on-course starter & player assistant! This position maintains on-course order and safety for all guests, enforces pace-of-play, maintains consistent tee time intervals, and ensures guests adhere to golf club rules. Educate and/or communicate on-course expectations and golf etiquette expectations to guests. Assist players with on-course issues. Execute all work duties, focusing on providing exceptional customer service to all guests while offering an excellent player experience. Work tasks may vary based on starter or player assistant assignment; staff may be assigned any on-course duties as needed. Hours may fluctuate based on operational needs; evening, weekend and holiday work may apply. Pay & Schedule: $15.00-$16.00 Per Hour (DOQ) This is a Seasonal, non exempt position, hours are flexible and may vary by season. Monday-Friday: 6:00 AM-12:00 PM or 12:00 PM-6:00 PM. Saturday-Sunday: 6:00 AM-12:00 PM or 12:00 PM-6:00 PM
Requirements
- General knowledge of the game of golf, terminology, etiquette, and equipment, along with a general interest in the game of golf.
- Provide positive customer service to all guests
- Communicate effectively both orally and visually
- Maintain efficient and organized on-course play
- Safe operation of a golf car
- CPR/AED Certification or ability to obtain within six (6) months of hire.
- Basic use of software applications
- Required to sit, stand, walk, bend, climb stairs, twist, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls; and reach with hands and arms.
- Required to walk on uneven golf course grounds.
- Hand-eye coordination is necessary to operate computers and various golf and office equipment.
- Specific vision abilities are required, including close vision and the ability to adjust focus.
- May occasionally lift and/or move up to 25 pounds.
Responsibilities
- Proactively communicate with guests with a customer-first mindset.
- Starters will verify appropriate payment for green fees, golf cars, and push carts.
- Starters will keep accurate records for golf car rentals and start and finish times; continually report tee time status to the golf shop and on-course player assistants.
- Maintain standards for tee time intervals, on-course pace-of-play, etiquette and player expectations.
- Maintain open communication of tee time status and on-course play with the golf shop and other on-course staff (starters, player assistants, bag drop).
- Player Assistant will maintain on-course pace-of-play, and golf etiquette.
- Accurately and proficiently performs opening and closing procedures as assigned.
- Ensure the course looks presentable and the surrounding areas.
- Assist with setup for special events.
- Inform the Golf Operations Supervisor of the daily operations for the starter and the first tee and any issues and/or occurrences that require attention, including golf car issues.
- Adhere to all golf clubs' safety policies and procedures.
- Report any work-related or patron injuries or incidents to the supervisor. Also, report unsafe conditions to the supervisor and correct them if appropriate.
- Perform all job tasks in a safe manner.
- Perform other duties as assigned.
Benefits
- All employees are eligible for the Recreation Benefits usage, which includes discounted and/or complimentary services.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
