Outside Service Supervisor

Arcis Golf•Chandler, AZ

18d•Onsite

About The Position

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Golf Operations Supervisor Location: Ocotillo Golf Club - Chandler, AZ Ocotillo Golf Club is seeking a dynamic and detail-oriented Golf Operations Supervisor to support the efficient functioning of the golf operations. The Golf Operations Supervisor will play a key role in coordinating day-to-day activities, ensuring a smooth golfing experience for members and guests.

Requirements

Previous experience in golf operations or a related field.
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Knowledge of golf industry practices, rules, and etiquette.
Ability to work flexible hours, including weekends and holidays.

Responsibilities

Assist in managing the Pro Shop, including merchandise sales, tee time reservations, and member services.
Provide support in maintaining inventory levels, organizing displays, and processing transactions.
Assist with the coordination of tee times, ensuring optimal course utilization and efficient scheduling.
Monitor the pace of play and implement strategies to maintain an enjoyable golf experience.
Support the planning and execution of golf events, tournaments, and outings.
Assist in participant communications, registration, and on-site event coordination.
Provide excellent customer service to members and guests, addressing inquiries, and resolving issues promptly.
Collaborate with the Golf Operations Manager to maintain high service standards.
Coordinate with Pro Shop staff, starters, and rangers to ensure smooth daily operations.
Assist in staff training and scheduling to meet the needs of peak hours and events.
Support coordination with the Golf Course Superintendent to align golf operations with course maintenance activities.
Help enforce golf course policies and rules.
Assist in processing financial transactions, including cash handling, point-of-sale transactions, and accurate record-keeping.
Provide support in tracking revenue and expenses related to golf operations.