Golf Operations Manager

Arcis Golf • Dallas, TX

92d

About The Position

The Golf Operations Manager assists the management team in daily golf operations of Bear Creek Golf Club and provides world-class customer service to tournament clients, guests & members. Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Requirements

• An ideal candidate will have an associate's degree or two years of related experience and/or training, or an equivalent combination of education and experience.
• 1-2 years prior golf course operations experience preferred.
• Knowledge and understanding of typical golf course operations procedures.
• Ability to pay attention to details.
• Strong leadership skills.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to work in a team environment.
• Lifting and carrying items that are sometimes greater than (50) pounds.

Responsibilities

• Ensure daily operations of the Golf Department are carried out professionally and efficiently.
• Maintain a professional appearance and a positive, upbeat attitude, providing excellent customer service.
• Daily supervision of all outside service staff, as well as assisting Event Managers & AGMs in daily tasks.
• Marketing and promotion of all golf-related events.
• Manages the daily opening and closing of the golf operations checklist.
• Performs Player Assistant & On Course Service as needed.
• Ensure a consistent and excellent player experience by being responsive, following up promptly, and following through on commitments.
• Facilitate the day of tournament execution for outings and tournaments to ensure a first-class experience.
• Ensure the golf cart fleet is well-maintained and cleaned daily per the club's standard operating procedures.
• Assist in all outside operations and lead with a team mentality.
• Experience with computer use with proficiency in Microsoft Office software.
• Self-motivated with a service and customer-focused attitude.
• Assist with rental club procedures including weekly and monthly inventory.
• Positive and proactive supervisory, leadership, management, and coaching skills.
• Perform other daily tasks assigned by club management.

Benefits

• Competitive wages and benefit packages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree