Golf Member Associate

YMCA Of South Hampton Roads • Virginia Beach, VA

10h

About The Position

Imagine going to work knowing that what you do each day positively influences the
lives of the children and families in your community. You’ll discover that working at
First Tee - Hampton Roads is more than a job—you will have an opportunity to
make a lasting difference in the Virginia Beach community.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to
live our cause of strengthening communities with purpose and intentionality every
day. We are welcoming: we are open to all. We are a place where you can belong
and become. We are genuine: we value you and embrace your individuality. We are
hopeful: we believe in you and your potential to become a catalyst in the world. We
are nurturing: we support you in your journey to develop your full potential. We are
determined: above all else, we are on a relentless quest to make our community
stronger beginning with you.

POSITION SUMMARY:
The Golf Member Associate is responsible for operation of the service desk,
membership transactions, greens fees and class registration, merchandise sales,
financial transactions, golfer check-in, information, communication, and indoor
facility supervision. Customer service is the number one priority. Some light
cleaning is also required.

Requirements

• Previous experience is a customer service setting
• Strong customer service skills
• Display of maturity, dependability, and trust
• Strong communication and phone skills
• Ability to multi-task
• Basic sales experience preferred, but not required

Responsibilities

• Operation of an efficient, clean, and safe service desk and facility
• Basic point-of sale register functions for merchandise, class registration, memberships, greens fees, range balls, and special events
• Ensuring friendly, courteous, and efficient service to all guests
• Communicating in a friendly and informative manner with guests both on the phone and in person
• Selling memberships and registering members for classes and various programs
• Providing information on programs, memberships, events, pricing, registration, etc.
• Assisting with merchandise display and inventory
• Representing the organization through positive attitude and demonstrating a passion to help others enjoy the game of golf

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed