Golf Experience Associate

Five Iron Golf Cleveland LLC • Shaker Heights, OH

190d • $14

About The Position

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 29 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all. The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer!

Requirements

• Golf, Sales and/or hospitality experience encouraged but NOT required
• Strong customer service skills
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast paced environment and work with a team
• Ability to stand, walk and bend for long periods of time
• Proficient verbal communication skills.
• Ability to lift up to 50 lbs
• Must obtain proper licensing/certifications for food/beverage handling

Responsibilities

• Provide a fun golf experience from check-in to check-out, gamifying the experience for added fun
• Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times. Promptly address any concerns.
• Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
• Maintain a clean and presentable facility
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
• Assist with closing duties as needed

Benefits

• Health, Dental, and Vision insurance*
• Long and Short Term Disability*
• Accident and Critical Illness Insurance*
• 401K *
• Meals while working are included for free

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees