Golf Customer Service Attendant

Peoria Park District•Peoria, IL

7d•$15 - $15•Onsite

About The Position

Under the supervision of the Golf Course Professional, the Customer Service Attendant will: Assume responsibility for customer service including excellent telephone manners. Keep merchandise and displays clean, neat and orderly. Assume responsibility for Point of Sale transactions including checking golfers in and out for their scheduled tee time. Assume responsibility of cash/credit card transactions in Point of Sale system while on duty. Maintain the accuracy and credibility of reserved time starting sheets and reservations. Direct golf car maintenance concerns to the Golf Professional. Maintain order and control of the 1stand 10thtees while being alert to all activity in the tee areas. Be especially watchful for new players and/or visiting golfers to ensure that they will not be overlooked because of their lack of understanding of our procedures Ensure play on the course proceeds in a manner that mirrors starting times on the first tee. Continually monitor the golf course and educate players in the many ways wasting time can be avoided. Eliminate excessively long playing time. Ensure that the course regulations are observed. Help players understand the specific local rules, and deal with any emergencies that may arise. Be available to work weekends and holidays. Lift, refill and replace water coolers throughout the golf course Empty trash cans on course when needed. Responsible for all areas covered in the operations manual for golf course Follow all safety procedures that pertain to the duties performed. Support all aspects of the Peoria Park District’s safety program. Report any vandalism, unusual condition, emergency situation, or incident to the Golf Course Professional.Perform other related duties as assigned

Requirements

High school diploma.
Experience in a like position may be used for all or part of the education requirements.
Ability to follow written and oral instructions.
Ability to represent the Peoria Park District and insure that the District’s policies are followed in a firm, friendly and totally impartial manner.
Ability to work harmoniously with Peoria Park District personnel and to deal effectively with the public.
Must be 21 years of age or older.
Ability to lift and move up to 50 pounds.
Ability to stand for long periods of time.
Ability to bend and stoop.
Ability to drive and park golf cars to and from storage area.
Ability to operate a telephone, cash register, and computer.
Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers

Responsibilities

Assume responsibility for customer service including excellent telephone manners.
Keep merchandise and displays clean, neat and orderly.
Assume responsibility for Point of Sale transactions including checking golfers in and out for their scheduled tee time.
Assume responsibility of cash/credit card transactions in Point of Sale system while on duty.
Maintain the accuracy and credibility of reserved time starting sheets and reservations.
Direct golf car maintenance concerns to the Golf Professional.
Maintain order and control of the 1stand 10thtees while being alert to all activity in the tee areas.
Be especially watchful for new players and/or visiting golfers to ensure that they will not be overlooked because of their lack of understanding of our procedures
Ensure play on the course proceeds in a manner that mirrors starting times on the first tee.
Continually monitor the golf course and educate players in the many ways wasting time can be avoided.
Eliminate excessively long playing time.
Ensure that the course regulations are observed.
Help players understand the specific local rules, and deal with any emergencies that may arise.
Be available to work weekends and holidays.
Lift, refill and replace water coolers throughout the golf course
Empty trash cans on course when needed.
Responsible for all areas covered in the operations manual for golf course
Follow all safety procedures that pertain to the duties performed. Support all aspects of the Peoria Park District’s safety program.
Report any vandalism, unusual condition, emergency situation, or incident to the Golf Course Professional.
Perform other related duties as assigned