Golf Course - Starter

PGA of America•Port Saint Lucie, FL

About The Position

PGA Golf Properties Inc., a wholly owned subsidiary of the PGA of America, advances the PGA’s objectives to promote enjoyment and involvement in the game, by providing accessible world-class championship golf courses, research, education, licensing and advisory services. Working in a fun and professional atmosphere, we offer our employees competitive benefits and compensation and the opportunity to perform in an exciting environment. The PGA strives to provide a work environment that is respectful and supportive and allows a balance between professional and personal life. Golf Course - Starter - Part Time - Port St. Lucie, FL We are currently hiring for a part-time Starter who will be responsible for ensuring members and guests are properly checked in and for greeting members and guests courteously. The greeting always starts with approved language as presented in the Starter Standard Verbiage. Assist in the smooth daily operation of their assigned tee.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to use an iPAD with Club Essentials point of sale system on it to verify payment of members and quests.
Use of SQUARE credit card reader to secure credit card payment.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple sentences.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to apply concepts such as fractions, percentages, and ratios to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Works harmoniously with others to get a job done, responds positively to instructions and procedures and is able to work well with staff while maintaining relationships, which breed productive disagreement and debate.
Meets the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with the customer in mind and establishes and maintains effective relationships with customers and gains their trust and respect.
Valid Florida Driver’s License

Nice To Haves

Prior customer relations/service experience is a plus.

Responsibilities

Check the tablet for all members and guests and confirm payment and tee time.
Any member or guest that has not paid will be processed by the Starter on the first tee.
Maintain accurate record of daily tee sheet for their assigned course, including golf cars numbers, actual starting time, and the number of players in each group.
Notify supervisors of all special circumstances.
Communicate consistently and thoroughly with the Golf Professional on Duty and/or with Course Advisors on any/all topics that impact daily operations (including but not limited to late arrivals on the tee, no shows, inaccurate charges, and breach of policy).
Greet all members and guests to the Club.
Follow standard procedures and verbiage as described in the Starter Standard Operating Procedures.
Educate and explain daily course conditions, practice areas, rules, and procedures, i.e., location of the practice facility, cart path restrictions (cart path only, 1 entry/1exit, etc.) and pin placement.
Keep the Starter podium clean and stocked with scorecards, tees, and pencils.
Remove any practice balls off-putting green throughout the day.
Keep #1 tee clean (pick up trash and debris, wipe signs, and podiums).