Golf Course Pro Shop Worker
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About The Position
Employees of this classification perform routine, manual and/or clerical customer service duties, assisting higher level employees involved in the general maintenance and operations of County owned and operated golf courses. Pro shop duties include waiting on customers, the sale, inventory, and notification for purchases of articles, and helping to maintain the pro shop in a neat and orderly manner. Processes transactions in person and over the phone on a point-of-sale computer system including renting golf carts, lockers and other equipment, scheduling tee times in person and on the phone, and announcing tee time launches. Provides customer service to golf course guests such as assisting with the sale of pro-shop merchandise. Cleans, stages golf carts for customer use and returns them to the cart barn after use. May assist on the golf course as a starter/ranger to manage the flow of traffic and ensure that players follow the rules and etiquette of the course. May also provide customer service to players with any issues they may have while on the course. May assist guests with food and beverage services at the grill room, concession, and beverage cart locations, taking food and beverage orders, preparing, and serving orders in a courteous manner and recording the transaction into the parks software to provide an accurate sales receipt. MUST BE 18 to work in a Grill Room and serve alcoholic beverages.
