Golf Course Attendant - Pro Shop

City of Gainesville•Gainesville, FL

19h•Onsite

About The Position

We are seeking a customer-focused Golf Course Attendant to support pro shop operations. Responsibilities include managing tee times, processing transactions, assisting guests, preparing and serving food and drinks, and maintaining clean, organized facilities. This role also supports tournaments and events as needed. Ideal candidates are reliable, adaptable, and able to multitask in a fast-paced environment with a flexible schedule, including evenings, weekends, and holidays. Positions allocated to this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from higher-level classifications by its lack of administrative responsibility and from lower classes by responsibility for cash handling and inventory controls, as well as the ability to perform routine tasks with less supervision. The Golf Course Attendant is a versatile, customer-focused position responsible for supporting pro shop operations, food and beverage service, and golf event activities. This role provides front-line service to guests by managing tee times, processing transactions, preparing and serving food and beverages, and maintaining clean and organized facilities. While primarily an indoor position, the attendant may assist with outdoor duties during tournaments and special events. This is a hybrid position working between the Pro Shop and Food & Beverage Service.

Requirements

Must be 18 years old or older at the time of appointment
High school diploma or equivalent
Valid Florida Driver's License required at time of hire
Must obtain and maintain ServSafe Food Handler Certification upon hire
Ability to multitask in a fast-paced environment
Strong communication and interpersonal skills

Nice To Haves

Previous customer service, retail, or food service experience preferred
Experience handling cash and operating point-of-sale systems preferred
Basic knowledge of golf operations is helpful but not required

Responsibilities

Greets customers in a friendly and professional manner
Schedules tee times in person and by phone using golf course management software
Checks in golfers and processes payments for greens fees, merchandise, and other services
Operates point-of-sale (POS) systems and handles cash, credit card, and other transactions accurately
Assists with merchandise sales and maintains organized retail displays
Answers phones and responds to customer inquiries regarding course rules, rates, and events
Prepares and serves food and beverages in accordance with established procedures
Operates bar area, including serving alcoholic beverages in compliance with applicable laws and regulations
Maintains cleanliness and sanitation standards in the kitchen, bar, lobby, and service areas
Stocks and replenishes food, beverages, and supplies as needed
Monitors inventory levels and reports shortages to the supervisor
Assists with setup and breakdown for tournaments, leagues, and special events
Registers participants and distributes tournament materials
Provides customer service and operational support during events
May assist outdoors with event coordination, scoring, staging, or hospitality stations
Provides exceptional customer service at all times
Maintains the cleanliness of the pro shop, kitchen, bar, lobby, and common areas
Follows all safety, sanitation, and cash-handling procedures
Works collaboratively with other staff to ensure smooth daily operations
Attends work on a continuous and regular basis
Performs other related duties as assigned