Golf Club Food & Beverage Manager

Oki Golf-posted 4 months ago
$30 - $35/Yr
Full-time • Mid Level
Redmond, WA
Heavy and Civil Engineering Construction
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As the Food & Beverage Manager at The Golf Club at Redmond Ridge, you will be responsible for all F&B areas, ensuring the guest experience meets or exceeds the Universal Product and Service Standards. This includes selecting, training, and developing individuals who are passionate about guest service and collectively provide an overall experience that keeps our guests returning time and time again. In addition, you will be responsible for generating revenue by keeping abreast of F&B trends and making recommendations to increase revenue as well as expense management including labor management.

  • Deliver a business that is driven by quality, value, and excellence as measured by consistent survey scores of 4.0 and higher.
  • Ensure delivery of the guest experience through consistent execution of the service sequence of all team members.
  • Routine checks of the facility for cleanliness, timely & efficient execution.
  • Respond quickly to guest feedback, including Open Table, Yelp, and other social media avenues.
  • Oversee and ensure all aspects of event coordination including sales, and execution of all related catering activities to the highest level of service.
  • Make recommendations for improvements within the department to ensure keeping abreast of recent trends to enhance the guest experience.
  • Develop a culture based on mutual respect and clear expectations with the ability to grow and develop as measured by turnover rates.
  • Develop a high-performing team that delivers an outstanding guest experience by hiring team members who demonstrate a passion for service and serving others.
  • Develop and execute a formalized training and development program within the department, which includes cross-training as well as opportunities for advancement.
  • Informally evaluate the performance and encourage improvement of the food and beverage staff as well as conduct annual performance reviews.
  • Hold all team members accountable for their areas of responsibility using Oki Golf position descriptions and clearly articulated expectations.
  • Develop a positive culture where team members feel valued, respected, and feel they know what is going on and can make contributions to the team.
  • Ensure a safe work environment to include compliance with OSHA/WISHA and Oki Golf guidelines and standard operating procedures.
  • Proactive management of company assets, driving continual profit contributions to the bottom line as measured by monthly financial statements.
  • Ensure revenues are maximized by reviewing and ensuring all controls are in place and being followed.
  • Daily review of waste, breakage, and voids/edits/discounts to ensure minimizing loss.
  • Review payroll to ensure labor is managed according to business levels and scheduling is effective and efficient.
  • Positive and proactive supervisory, leadership, management, and coaching skills.
  • Ability to communicate on various levels including team members, the senior leadership team, guests, vendors, and contractors.
  • Thorough knowledge of ordering/purchasing, inventory control, budget management, and P&L accountability.
  • Ability to multi-task while remaining focused on the critical objectives of the position.
  • High School diploma or equivalent.
  • ServSafe certified.
  • Must have a valid food handler's card and alcohol serving permit.
  • Experience as a manager in a restaurant.
  • Minimum of 3 years as an F&B Manager in a multi-outlet facility with at least 2 million in annual sales.
  • Experience with banquets/event management preferred.
  • Golf benefits for free play, guest passes, and visits to all 8 Oki courses.
  • 50% discount on shift meals.
  • 25% discount for you and up to four guests (not including alcoholic beverages).
  • Flexible work environment.
  • 401K with company match.
  • Paid sick time.
  • Team Member Referral Program participation.
  • Medical/dental/vision/telehealth coverage for full-time team members.
  • FSA options.
  • Company-paid life insurance and long-term disability.
  • Paid vacation.
  • Holiday pay.
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