Golf Call Center Agent

Salt Lake City CorporationSalt Lake City, UT
$15 - $16

About The Position

Responsible for general customer service duties and assisting the golf administraiton staff with day-to-day operations. Performs other related duties as required. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism. We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference. If you're driven by public service and want to help shape the future of our city, we’d love to work with you. Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness site. Health & Wellness 95% City-paid medical insurance Dental, vision, life insurance HSA (with $1,000–$2,000 City contribution) Wellness clinic for employees & families Robust Employee Assistance Program (EAP) Financial Perks Tuition reimbursement (up to $4,000/year) Retirement contributions (pension and/or 401(k)) Discounted pet insurance, legal services, and more Thinking about applying or weighing another offer? Use our Total Compensation Calculator to see the true value of your job offer—including salary, benefits, retirement, and more. We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness site. 12 vacation days to start 12 paid holidays + 1 personal holiday Up to 80 hours personal leave annually 6 - 12 weeks of paid parental leave Bonus leave credit for eligible rehires & public sector transfers Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699 Or email: [email protected] The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900. Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.

Requirements

  • Demonstrated knowledge of golf industry and golf standards.
  • Outstanding communications, public relations, and customer service skills.
  • Ability to keep accurate records and maintain proper accounting of fees, purchases, and other activities.
  • Ability to perform basic janitorial work.

Responsibilities

  • Answers phone calls and books reservations for customers.
  • Checks customers in for simulator bookings.
  • Completes point-of-sale transactions for simulator rentals.
  • Assures golf carts are clean and staged in an orderly fashion.
  • Assists with practice area and driving range operations and management.
  • Responsible for cleanliness of office and simulator rooms.
  • Assists in other golf operations as requested.

Benefits

  • 95% City-paid medical insurance
  • Dental, vision, life insurance
  • HSA (with $1,000–$2,000 City contribution)
  • Wellness clinic for employees & families
  • Robust Employee Assistance Program (EAP)
  • Tuition reimbursement (up to $4,000/year)
  • Retirement contributions (pension and/or 401(k))
  • Discounted pet insurance, legal services, and more
  • 12 vacation days to start
  • 12 paid holidays + 1 personal holiday
  • Up to 80 hours personal leave annually
  • 6 - 12 weeks of paid parental leave
  • Bonus leave credit for eligible rehires & public sector transfers
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