Gold Service Pool Technician
About The Position
This role is responsible for maintaining customer pools enrolled in our Gold Service Program. Team members regularly travel to customers location to ensure each pool is operating safely, cleanly and efficiently. Responsibilities include maintaining proper water chemistry, servicing and replacing pool filtration systems, and conducting comprehensive system quality checks. This role plays a critical part in protecting our customer's investment and ensuring their HydroWorx pool performs at the highest standard. The ideal candidate takes pride in hands-on work, values strong customer relationships, and is committed to upholding the highest safety and quality standards.
Requirements
- Highschool diploma or equivalent
- Valid Driver's License and meet the minimum age requirement to rent a vehicle
- Strong troubleshooting and problem-solving skills
- Reliable, punctual, and self-motivated
- Excellent interpersonal and customer service skills
- Great attention to details
Nice To Haves
- Prior experience in pool service, maintenance, plumbing, HVAC, or related field preferred
- Certified Pool Operator (CPO) or equivalent preferred
- Knowledge of pool water chemistry and filtration systems (or willing to train)
Responsibilities
- Water Chemistry & Testing: Test and balance pool water chemistry (bromine/chlorine pH, alkalinity, calcium hardness, stabilizer, ect.)
- Add and record chemicals needed to maintain safe and compliant water conditions
- Diagnose and correct water clarity issues
- Maintain accurate service logs and chemical usage reports
- Filter & Equipment Maintenance: Clean and/or replace pool filters
- Inspect and service HydroWorx provided equipment
- Identify and report on service sheet any worn or malfunctioning components and recommend repairs
- Clean and scrub pools, water lines and polish all stainless steel on HydroWorx provided equipment
- System Quality Checks: Conduct full equipment system inspections during each service visit
- Verify proper circulation, pressure levels, and flow rates
- Check plumbing, valves, and fittings for leaks or damage
- Ensure overall system performance meets operation standards
- Customer Service & Documentation: Communicate service findings and recommendations clearly to customers.
- Provide basic pool care education when needed.
- Complete service reports accurately, on time and all findings should be reviewed with the client before receiving sign off on service visit.
- Maintain company vehicle, tools, and equipment in clean working conditions
- Ensure customer pool area including the stored chemical are clean and organized
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
