Go to Market Systems Administrator

Harvey • San Francisco, CA

76d • $145,000 - $195,000

About The Position

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 500+ customers in 50+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today — and we’re just getting started.

Requirements

• Proficiency in Salesforce administration (e.g., Flows, Process Builder, permissions, custom objects). Salesforce Administrator certification is highly preferred.
• Experience with marketing automation platforms (Marketo preferred) and their integration with Salesforce.
• Familiarity with financial systems (NetSuite preferred) and concepts related to the quote-to-cash process.
• Experience supporting data management and integration tools (e.g., LeanData, iPaaS solutions) is a plus.

Responsibilities

• Serve as the primary system administrator for Salesforce and other GTM applications, handling user management, configuration, and day-to-day support.
• Partner with the GTM Systems Lead to execute quick-win enhancements and support larger roadmap initiatives, such as improving our NetSuite sync and standardizing order forms.
• Build and maintain reports, dashboards, validation rules, and process automation to improve visibility and efficiency across the lead-to-cash lifecycle.
• Collaborate with stakeholders in Sales, RevOps, Deal Desk, and Billing to troubleshoot issues and support their daily workflows and system needs.
• Manage data integrity and quality within our core systems through data cleansing, deduplication, and process improvement.
• Assist in the documentation of system processes, data models, and integration flows.
• Support the integration of new tools and technologies into the GTM stack, potentially including an iPaaS architecture.

Benefits

• Equal opportunity employer
• Commitment to providing reasonable accommodations to applicants with disabilities

What This Job Offers

• Number of Employees: 251-500 employees