Go-To-Market Systems Administrator

EasyLlama

5d•$80,000 - $107,000•Remote

About The Position

This is a self-sufficient individual contributor role. You’ll be the primary systems owner for EasyLlama’s go-to-market tooling — managing HubSpot (CRM), Gong, PandaDoc, Dialpad, Lucia (data enrichment), LlamaVisor (internal customer data backend), Sendspark, and related integrations and automation. This is a cross-functional role: technical systems work, product/ops partnership, vendor management, documentation, and end-user enablement. You should be comfortable owning projects end-to-end.

Requirements

3+ years experience administering GTM systems (CRM + sales enablement / comms tooling) or Revenue Operations / GTM Ops role.
Hands-on HubSpot admin experience (properties, pipelines, workflows, reporting).
Experience with one or more of: Gong, PandaDoc, Dialpad, Sendspark, or similar systems.
Strong API & integration experience (building/maintaining integrations with REST APIs; experience with middleware like Zapier/Make/Integromat is a plus).
Comfortable with SQL and troubleshooting data issues
Strong documentation and stakeholder communication skills; proven cross-functional collaboration with Sales and Marketing.
Excellent problem solving and incident response skills; able to independently drive projects to completion.

Nice To Haves

HubSpot certifications (Admin, Sales Software, etc.).
Prior experience owning internal systems or a customer data backend (similar to LlamaVisor).
Experience with data warehousing / BI tools (BigQuery, Snowflake, Looker, or equivalent).
Experience supporting compliance frameworks (SOC2, GDPR).
Experience with Gong admin or implementation.

Responsibilities

Platform administration
Make decisions about the ideal tech stack to improve GTM efficiency at EasyLlama.
Administer HubSpot: users & permissions, properties, pipelines, deals, contact & company data model, workflows, lists, templates, and reporting.
Manage Gong: user access, workspace configuration, integration with HubSpot/Dialpad, and recording/insights lifecycle.
Administer PandaDoc: templates, contract lifecycle, eSignature workflows, and HubSpot/PandaDoc linkages.
Maintain Dialpad: phone provisioning, call routing, logging and HubSpot call records.
Manage Lucia: enrichment workflows, API keys, mapping enrichment fields to HubSpot and LlamaVisor.
Support Sendspark: template management, personalization tokens, and integrations for personalized video outreach.
Own LlamaVisor integrations: ensure customer data syncs reliably between LlamaVisor and HubSpot/analytics systems, debug sync issues and maintain data model documentation.
Integration & automation
Design, implement and maintain integrations between systems (native integrations, middleware like Zapier/Make, custom scripts using APIs).
Build and maintain automations to reduce manual work for Sales, SDR, CS, and Marketing.
Ensure data integrity across systems (deduplication, field mapping, sync rules) and maintain data pipelines.
Reporting & observability
Maintain GTM operational dashboards and reports, support ad hoc analytics requests and ensure source-of-truth data.
Implement alerts and SLAs for critical syncs and automations.
Enablement & documentation
Produce clear runbooks, system diagrams, onboarding docs, and training materials for GTM teams.
Train Sales, Marketing and CS teams on best practices and new functionality.
Vendor & budget management
Manage vendor relationships, contracts, renewals, and help evaluate new GTM tools.
Manage operational budgets for GTM tooling as required.