GNCC Surveillance Operator

Landry's•Cripple Creek, CO

27d

About The Position

Overview The Surveillance Operator's main function is to provide a friendly and safe environment for guests and team members while protecting company assets. Responsibilities Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees Exercise good judgment in solving problems and resolution of guest issues Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations Read, interpret, and analyze security reports and other company documents daily Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings Monitor incidents resulting in loss and investigate to determine the source of the loss Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic Overall surveillance - monitoring of all Casino activities Monitoring all games - noting any suspicious activity Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property Qualifications One year or more of surveillance experience Have or are able to obtain any gaming license that may be required Must be at least 21 years of age What we offer you: Multiple benefit plans to suit your needs Dental, vision, voluntary life, short term disability Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Applications are accepted on an ongoing basis. Click on "Apply" to submit for this position. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. Pay Range USD $17.00 - USD $17.50 /Hr. Tipped Position This position does not earn tips

Requirements

One year or more of surveillance experience
Have or are able to obtain any gaming license that may be required
Must be at least 21 years of age

Responsibilities

Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
Exercise good judgment in solving problems and resolution of guest issues
Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
Read, interpret, and analyze security reports and other company documents daily
Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
Monitor incidents resulting in loss and investigate to determine the source of the loss
Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
Overall surveillance - monitoring of all Casino activities
Monitoring all games - noting any suspicious activity
Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property