GMP Manager

SBM Management•Houston, TX

About The Position

The GMP Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Requirements

A.A. Degree required with 2+ years of experience, or equivalent combination of education and experience
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills
Knowledge of Microsoft Office and Computer Skills
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public

Nice To Haves

CPR/AED/First Aid certification a plus
May be required to have a valid driver’s license
Completed all safety and task training certification
May be required to be forklift certified
Bilingual a plus

Responsibilities

Develop work schedules to ensure adequate service
Prepare schedules for service personnel, assigns personnel to routes
Inspect and evaluate physical condition of establishment for program compliance, i.e., safety, quality, and service
Audit and maintain inventories supply and equipment
Investigate and promote improved equipment and methods
Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
Implement organization policies and goals
Facilitate budget requests to identify areas in which reductions can be made
Inspect plant and evaluate use of space and facilities
Assist with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts
Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
Collect data for preparing estimates, labor hours, expenses, and other metrics
Maintain a safe work environment for self and employees
Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
Direct supervisory management engaged in support of facilities programs
Act as liaison between company, customers, clients, employees, and subcontractors
Maintain contract and contractor status databases
Review correspondence concerning contractors and responds as appropriate
Establish and maintain contact with contractors to ensure the smooth working of the contract process
Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
Assist with human resource concerns and issues
Some travel may be required for this position