GME Institutional Administrator

Banner Health•Phoenix, AZ

5d•Onsite

About The Position

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you. Join our Graduate Medical Education department at Banner-University Medical Center Phoenix, where you can play a vital role in shaping the future of healthcare by supporting residents and fellows in overcoming academic challenges. A Program Administrator in our GME department plays a key role in keeping our programs running smoothly. This role also supports a primary care grant by handling administrative oversight, scheduling meetings, tracking progress, and helping implement new processes. Location: Banner-University Medical Center Phoenix Shift: 8am -5pm University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics. POSITION SUMMARY This position is responsible for coordinating activities and responsibilities of the Graduate Medical Education (GME) Office at the institutional and program levels. This position performs advanced administrative and coordination duties to support effective and efficient operations within the GME Office to achieve GME’s mission and goals in its education, training, and research missions. CORE FUNCTIONS 1. Develops and maintains knowledge of and expertise in applicable accreditation requirements and their interpretation and serves as an institutional resource for Graduate Medical Education (GME) accreditation and compliance issues. 2. Assesses and analyzes content and process performance measures of the GME Sponsoring Institution including implementation and annual scoring of the GME Program Performance Dashboard. Collaborates with other GME staff to ensure complete and accurate reports that may be required by institutional leadership, the Dean’s office or other entities. 3. Coordinates, monitors, and supports Graduate Medical Education Committee (GMEC) and each of its subcommittees. 4. Works collaboratively with program stakeholders to ensure timely and appropriate completion of Annual Program Evaluations, annual ACGME updates, ACGME Resident and Faculty Surveys, Milestone evaluation reports, etc. Works collaboratively with program personnel to coordinate and track program-level accreditation activities, including Program Site Visits, Program Self-studies, and Special Reviews. 5. Provides indirect supervision and oversees and monitors assignment, training and GME Office evaluation of GME Program Administrators and program support staff. Manages clearance process and meal card allocation for rotators (visiting residents and medical students) and process rotators.. 6. Assists with the coordination of the Program Letter of Agreement processes and maintenance. 7. Ensures the maintenance of excellent records of all GME activities, policies, etc. Develops and maintains competency in residency management system utilization and acts as a backup consultant. 8. Coordinates the planning and support of special GME projects and events, such as New Resident and Fellow Orientation, GME Educational Retreats, Forums, and Workshops, Program Director and Program Administrator Development Series, etc. 9. Exercises decision-making and problem-solving skills to meet GME and Institutional missions and goals. Performs other duties as assigned. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Requirements

Must possess knowledge of medical education coordination as normally obtained through the completion of a Bachelor's degree in business, human relations, related field, or may commensurate with experience gained in a medical residency program or equivalent.
Requires three years of experience in medical education, research, management or a related area.
Must have C-TAGME or acquire the certification within two years.
Must have excellent verbal and written communication skills and must have the ability to organize, prioritize, meet strict deadlines in a fast-paced environment.
Requires strong research, organizational abilities and experience with Microsoft Office.
Must have the ability to guide and lead others.
Requires demonstrated negotiation and persuasion skills.
Project management skills.
MS Office and other software platforms.

Nice To Haves

Bachelor's degree, preferably Master's degree.
Additional related education and/or experience preferred.

Responsibilities

Develops and maintains knowledge of and expertise in applicable accreditation requirements and their interpretation and serves as an institutional resource for Graduate Medical Education (GME) accreditation and compliance issues.
Assesses and analyzes content and process performance measures of the GME Sponsoring Institution including implementation and annual scoring of the GME Program Performance Dashboard. Collaborates with other GME staff to ensure complete and accurate reports that may be required by institutional leadership, the Dean’s office or other entities.
Coordinates, monitors, and supports Graduate Medical Education Committee (GMEC) and each of its subcommittees.
Works collaboratively with program stakeholders to ensure timely and appropriate completion of Annual Program Evaluations, annual ACGME updates, ACGME Resident and Faculty Surveys, Milestone evaluation reports, etc. Works collaboratively with program personnel to coordinate and track program-level accreditation activities, including Program Site Visits, Program Self-studies, and Special Reviews.
Provides indirect supervision and oversees and monitors assignment, training and GME Office evaluation of GME Program Administrators and program support staff. Manages clearance process and meal card allocation for rotators (visiting residents and medical students) and process rotators..
Assists with the coordination of the Program Letter of Agreement processes and maintenance.
Ensures the maintenance of excellent records of all GME activities, policies, etc. Develops and maintains competency in residency management system utilization and acts as a backup consultant.
Coordinates the planning and support of special GME projects and events, such as New Resident and Fellow Orientation, GME Educational Retreats, Forums, and Workshops, Program Director and Program Administrator Development Series, etc.
Exercises decision-making and problem-solving skills to meet GME and Institutional missions and goals.
Performs other duties as assigned.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.