GM/HBC Manager

Albertsons CompaniesGarland, TX
3d

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Responsibilities

  • Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service.
  • Assist customers with product suggestions and engage in suggestive selling techniques (telephone, PA announcements, one‑on‑one interactions).
  • Address and resolve customer concerns; escalate to Store Director when needed.
  • Act as the Manager‑on‑Duty in the Store Director’s absence.
  • Support overall store operations while ensuring compliance with company policies and procedures.
  • Schedule, supervise, train, and assign duties to GM/HBC department employees.
  • Ensure adequate staffing and service levels at all times.
  • Monitor productivity, evaluate performance, and provide coaching as needed.
  • Train employees on store policies, sales processes, and recordkeeping practices.
  • Identify high‑potential employees and support development for advancement opportunities.
  • Maintain knowledge of all department roles, including opening and closing responsibilities.
  • Plan daily GM operations and ensure production processes follow company guidelines.
  • Build and maintain GM/HBC displays; rotate products and remove outdated items.
  • Implement effective promotional and seasonal displays.
  • Ensure department cleanliness, organization, and adherence to company standards.
  • Enforce proper code dating and product rotation for all department merchandise.
  • Control inventory to maintain proper stock levels, product quality, and freshness.
  • Stock and rotate product according to division directives.
  • Order general merchandise in alignment with inventory needs.
  • Oversee processing of reclamation and maintain clean, organized back‑room conditions.
  • Complete sales and inventory reports; conduct physical inventory every 6 months.
  • Operate ordering systems, computer software, and electronic devices for product ordering.
  • Perform receiving duties including breaking down loads, verifying invoices, checking quality, and reporting shortages.
  • Ensure compliance with temperature guidelines, proper storage, and correct packaging techniques.
  • Maintain accurate department records and administrative documentation.
  • Ensure correct temperature controls, retail labeling compliance, and adherence to state and federal regulations.
  • Maintain sanitation, cleanliness, and safety of the department, equipment, coolers, and displays.
  • Follow all workplace safety rules and ensure employee compliance.
  • Implement emergency procedures for equipment or software malfunctions.
  • Complete and monitor required logs, including daily log sheets, sales, and labor records.
  • Attend and participate in sales meetings.
  • Communicate department goals, sales performance, and improvement opportunities to employees.
  • Ensure compliance with company grooming standards and dress code.
  • Conduct pre‑employment interviews and participate in hiring decisions.
  • Initiate transfers, promotions, and disciplinary actions when appropriate.
  • Uphold company policies outlined in the Albertsons/Tom Thumb Employee Handbook.
  • Safely operate related equipment including pallet jacks, hand trucks, scissors, knives, and safety cutters.
  • Perform all job duties accurately, safely, and with honesty and integrity.
  • Complete additional duties as assigned.

Benefits

  • medical
  • dental
  • vision
  • disability and life insurance
  • sick pay
  • PTO/Vacation pay
  • paid holidays
  • bereavement pay and retirement benefits (pension and/or 401(k) eligibility)
  • Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans
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