GM, Client Service (Auto)

The Trade Desk•Los Angeles, CA

21h

About The Position

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally connected team, then we want to talk! WHO WE ARE: The Trade Desk (TTD) is changing the way global brands and their agencies advertise to audiences around the world. Why? Because at its best, the internet is an open marketplace of ideas, content, and commerce fueled by relevant advertising. That’s why we created an independent media buying platform designed for the open internet. One that helps marketers reach more customers in more places, with more transparency and choice at every stage. Client Services is the central function within TTD’s commercial org, comprising of both Account Management function: responsible for maintaining client relationships, partnering with agencies to grow existing accounts, support Business Development team in onboarding new clients, and Trading function: our platform experts responsible for training agencies and working with agencies and clients on optimizing, executing campaigns. THE ROLE The Trade Desk (TTD) is seeking an accomplished and exceptional General Manager, Client Service – Auto, to lead our strategy & relationships with the world’s leading Auto brands. This leader will own and be directly responsible for the growth of one of The Trade Desk’s most critical verticals – understanding Auto’s buying dynamics, a vision for cross-tier activation & measurement + influence our executive client and agency relationships. This is a true GM-style role. This person will run Auto alongside their Business Development counterpart, creating a vision for our Auto GTM, building repeatable & scalable playbooks, focusing on driving Auto outcomes, influencing our product roadmap for cross-tier activation & measurement - while building a cohesive operating model across them. If you thrive at complexity, scale, and people leadership, this is your opportunity.

Requirements

15+ years of experience in advertiser leadership or client service leadership roles with deep knowledge of programmatic ecosystems
Proven track record of leading a $1B+ book of business with full accountability
Strong commercial acumen, including understanding of marketing P&L, media planning and buying workflows & varied buying models of our customers
Experience leading large, complex teams (40+ FTE) with strong IQ & EQ
Exceptional fluency in the Automotive category, particularly in activation & measurement
A leader in communicating & cross-functional navigation – cascading consistent messaging & accountability across all levels

Responsibilities

Run the Business:
Develop a multi-billion-dollar book of business, setting Auto-specific strategies that reflect distinct market dynamics across the category
Balance near-term revenue delivery with durable, multi-year growth
Make clear investment and prioritization decisions across the business
Vision & Influence across Product Initiatives to expand Auto specific products and accelerate Growth
Own Actionable Executive Engagement:
Serve as senior executive sponsor to C-suite clients, agencies, and holding companies
Represent TTD externally with authority and clarity
Represent our largest Auto customers from a product, marketing, data & measurement partnerships perspective
Build the Operating System:
Establish consistent operating rhythms across Auto portfolios throughout North America
Drive upselling rigor, pipeline quality, strategic cross-selling & resource allocation at scale
Develop repeatable & scalable Auto playbook across all tiers
Ensure leaders are aligned on priorities and driving accountability downstream
Build Leaders at Scale:
Hire, develop, and retain senior leaders across regions and key customers
Create clarity in org design, decision rights, and accountability
Raise the bar on talent density and leadership maturity

Benefits

comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
retirement benefits such as a 401k plan and company match
short and long-term disability coverage
basic life insurance
well-being benefits
reimbursement for certain tuition expenses
parental leave
sick time of 1 hour per 30 hours worked
vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
around 13 paid holidays per year
Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.