Join us as a Senior Business Analyst to take your career to the next level with a global market leader. We are seeking an experienced Senior Business Analyst to join the Global Warranty Team. The successful candidate will be responsible for overseeing 'business as usual' day-to-day operations of major account programs, ensuring the smooth delivery of services to drive scalability, growth and profitability. The foundation of this role will be to oversee the intake of client requirements, own areas of automation projects as well as delivering updates to stakeholders. This role is critical to driving the implementation, monitoring and continuous improvement of new programs and processes that will support the scalability of the Global Warranty Services business. Reporting directly to the Sr. Product Strategy & Operations Leader this individual will also collaborate closely with Account Management and internal cross-functional teams.