Global VP, Professional Services and Solution

Jungle Disk, LLC

56d

About The Position

CyberFortress is an established, well-funded technology company with a robust and diversified portfolio in the mission-critical Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) market. We are supported by a strong leadership team and are entering a phase of aggressive growth, focusing on both deepening our presence in existing markets and executing a strategic pivot into high-potential new markets. This role is a foundational executive position, tasked with personally driving the first phase of aggressive growth.

As the Global VP of Professional Services and Solutions, you will lead our global strategy to transform service delivery into a high-margin revenue engine and a primary driver of customer success. You will be responsible for the entire services portfolio—from initial implementation and disaster recovery planning to high-stakes advisory and incident response coordination. This role requires a data-driven leader who can build high-performance cultures and foster long-term relationships based on mutual success.

Requirements

• Experience: 15+ years of leadership in Professional Services or Consulting, specifically within Cyber Security, Cloud Infrastructure, or Data Resilience.
• Domain Mastery: Deep familiarity with Veeam-powered ecosystems, immutable storage, and the nuances of BaaS/DRaaS/MDR.
• Global Scale: Proven track record of managing distributed technical teams across North America, EMEA, and APJ.
• Academic/Technical: Bachelor’s degree in a technical or business field required

Nice To Haves

• MBA or advanced security certifications (CISSP, CISM) highly preferred.

Responsibilities

• Drive Aggressive Growth: Personally lead the first phase of professional services scaling, focusing on high-value engagements that accelerate customer time-to-resilience.
• Architect for Scale: Design and document the global SOPs, methodologies, and delivery frameworks that will allow the team to scale from dozens to hundreds of specialists.
• Productize Solutions: Bridge the gap between product features and business outcomes by creating "off-the-shelf" service packages (e.g., Readiness Audits, Managed Recovery Drills).
• High-Stakes Advisory: Act as the executive face of CyberFortress for enterprise clients, negotiating service-level agreements and advising CISOs on global recovery strategies.
• P&L Leadership: Own the Professional Services P&L globally. Optimize margins and utilization while ensuring the "Recovery People™" maintain their gold-standard reputation.
• Strategic Pivot Execution: Support our entry into new markets by building the technical service infrastructure required to win in complex, regulated, and emerging territories.

Benefits

• Competitive salary.
• The company paid benefits such as Healthcare, Dental, Vision, Disability, and Life.
• Generous 401k matching.
• Pick your own equipment. You’ll get a budget to spend on whatever laptop, monitor, and office equipment you desire.
• Paid time off.
• Volunteer time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive