Global Voice of the Customer Fleet
About The Position
The Global Voice of the Customer Fleet (VoCF) Supervisor is responsible for ensuring the highest levels of vehicle quality through rigorous real-world fleet testing and global process refinement. This role leads the strategy for identifying and resolving potential customer concerns before a vehicle reaches the market by overseeing fleet operations, technical testing, and global data modernization. This leadership role is critical to achieving launch excellence by validating vehicle performance in real-world environments. The Supervisor will drive success by leading, mentoring, and empowering a high-performing team and will collaborate cross-functionally to ensure new models meet Ford’s quality standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
