Global Transformation Leader

Marsh McLennan • Atlanta, GA

1d • Hybrid

About The Position

We are seeking a talented individual to join our Global Operations team at Marsh Risk. This is a hybrid role that has a requirement of working at least three days a week in the office. What can you expect? The Global Transformation Leader will be responsible for driving comprehensive transformations within Marsh, aligning the business strategy with innovative practices, particularly in the areas of change management, business architecture, and process improvement. This role is integral to ensuring that Marsh thrives amidst ongoing change, particularly in a landscape increasingly influenced by technology such as AI. This position is crucial for aligning all change initiatives with the overarching business strategy, driving innovation, and enhancing overall performance.

Requirements

• Analytical Skills Ability to analyze data and metrics to identify areas for improvement and gauge performance.
• Proficiency in using analytical tools and software for data interpretation.
• Project Management Expertise in methodologies to manage improvement projects effectively.
• Strong organizational skills to oversee multiple projects simultaneously.
• Communication Skills Excellent written and verbal communication for conveying ideas and strategies to diverse stakeholders.
• Skills in negotiating and influencing effectively across various levels of an organization.
• Leadership and Team Management Ability to inspire and lead cross-functional and culturally diverse teams.
• Experience fostering collaboration and motivating teams towards common goals.
• Change Management Ability to drive change initiatives while navigating organizational resistance.
• Understanding of change management processes and frameworks.
• Problem-Solving Skills Strong critical thinking abilities to identify root causes of issues and formulate effective solutions.
• Creative approach to developing innovative strategies for organizational improvement.
• Strategic Thinking Capacity to align improvement initiatives with the organization's overall strategy and goals.
• Insight to anticipate market trends and adjust strategies accordingly.
• Financial Acumen Understanding of financial principles to evaluate the cost-effectiveness of improvement initiatives.
• Ability to develop and manage budgets related to improvement projects.

Responsibilities

• Strategic Vision and Leadership Define and champion a transformation strategy that aligns with the organization’s long-term goals and objectives.
• Lead cross-functional teams to integrate change management practices with overall business strategy.
• Change Management: Develop change management frameworks and methodologies to guide the organization through transitions effectively.
• Foster a culture of adaptability and resilience among employees, ensuring buy-in for transformation initiatives.
• Implement training and communication strategies to support teams during change processes.
• Client and Customer Experience: Develop and implement strategies to enhance Marsh’s client satisfaction and retention.
• Collaborate with cross-functional teams to design and deliver superior client experiences.
• Business Architecture: Design and optimize business architecture frameworks that align processes, systems, and technology to support the organization’s strategic goals.
• Ensure that business processes are streamlined and integrated, enhancing overall organizational effectiveness.
• Analyze and re-engineer business models to exploit efficiencies and drive innovation.
• Stakeholder Engagement: Collaborate with senior leadership and key stakeholders to ensure alignment and support for transformation initiatives.
• Communicate effectively across all levels of the organization, addressing concerns and highlighting benefits of change.
• Engage with senior leadership to communicate project status, challenges, and solutions.
• Advocate for customer-centric thinking across all levels of the organization.
• Performance Measurement: Establish metrics to evaluate the effectiveness of transformation initiatives in terms of efficiency, effectiveness, and impact on business outcomes.
• Utilize data analytics to monitor progress, providing insights and recommendations for continuous improvement.

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees