Global Supply Chain Operations Manager (Demand Planning)

Accenture•New York, NY

1d•Onsite

About The Position

This position is required to be ONSITE in New York. Accenture is one of the world’s leading providers of Supply Chain services, we help our clients architect, build and operate high performance supply chain organizations through our global and flexible solutions. At Accenture, we partner with forward-thinking business leaders, of the world’s most dynamic companies, to transform supply chain and drive sustainable changes to their cost structures. As one of the leading supply chain operations specialist, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life. Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career. Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression. Accenture professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world. This position is required to be ONSITE in New York. You Are: Accenture is seeking a dynamic Global Supply Chain Operations Manager with strong expertise in Demand Planning. You will lead global demand planning and IBP processes, ensuring accurate forecasting, cross-functional alignment, and business growth through advanced analytics and digital tools. This role focuses on architecting end-to-end demand planning, leveraging AI/ML forecasting, automation, and scenario planning across multiple geographies. You will also collaborate on supply chain operations such as planning, materials management, and master data governance, driving continuous improvement and digital transformation to enhance planning efficiency and performance.

Requirements

A minimum 8 years of professional experience in supply chain management
A minimum of 5 years focused on Demand Planning in a Supply Chain position
A minimum of 3 years experience with materials management, fulfillment, or master data management

Nice To Haves

Experience within the Beauty Supply Chain industry is highly preferred
Deep expertise in supply planning, inventory optimization, and capacity planning across global networks.
Experience with analytics and scenario modeling tools (Power BI, Tableau, SAP Analytics Cloud).
Experience leading and implementing S&OP/IBP processes at a global scale.
Strong knowledge of supply chain network design, risk management, and digital transformation.
Experience with automation tools (UiPath, Automation Anywhere) and integration of external data sources for supply planning.
Team development and leadership in a global, matrixed environment.
Excellent relationship management, communication, and stakeholder engagement skills.
Proven ability to build, manage, and foster a high-performing, team-oriented environment.
Strong analytical and problem-solving mindset; ability to interpret complex data and translate into actionable insights.

Responsibilities

Lead Global Demand Planning: Architect and manage the global demand planning process, ensuring robust statistical forecasting, demand signal integration, and scenario planning across multiple business units and geographies.
Advanced Forecasting & Analytics: Deploy and optimize advanced forecasting models (e.g., ARIMA, exponential smoothing, machine learning algorithms) using platforms such as O9, Databricks, SAP IBP, and Forecast Pro.
Data Integration & Automation: Integrate demand signals from multiple sources (historical sales, POS, market intelligence, promotions, external data) into a unified planning platform. Automate data pipelines and reporting dashboards using tools like Power BI, Tableau, and SAP Analytics Cloud.
S&OP Process Leadership: Lead the monthly S&OP cycle, facilitating cross-functional consensus meetings, scenario modeling, and risk mitigation strategies. Ensure seamless alignment between demand, supply, finance, and commercial teams.
Inventory Optimization: Apply advanced inventory optimization techniques (multi-echelon, safety stock modeling, ABC/XYZ analysis) to balance service levels, working capital, and supply constraints.
Exception Management: Develop and implement exception-based planning workflows, leveraging alerts and root-cause analytics to proactively address forecast deviations and demand-supply gaps.
Digital Transformation: Drive digital transformation initiatives in demand planning, including the adoption of AI/ML-based forecasting, digital twins, and real-time analytics.
Master Data Governance: Ensure accuracy and completeness of planning-relevant master data (product, customer, location) across all systems (SAP ECC, SAP S/4HANA, EDM).
Continuous Improvement: Lead Kaizen, Lean, or Six Sigma projects to streamline demand planning processes, reduce forecast error, and enhance planning cycle efficiency.
Performance Monitoring: Monitor and improve key metrics such as WFA, Bias, Attainment, and Forecast Value Added (FVA).
Cross-Functional Collaboration: Partner with Sales, Marketing, Finance, and Supply Chain teams to ensure alignment of demand plans with business objectives. Support IBP cycles at affiliate and regional levels with detailed reports and recommendations.
Team Development: Mentor and upskill the demand planning team in advanced analytics, planning systems, and best-in-class methodologies.