Global Supplier Quality Process Manager

Kraft Heinz • Chicago, IL

237d • $102,100 - $127,600

About The Position

We are seeking a passionate, tech-savvy and proactive manager to support the design and implementation of a pioneering global digital solution for our Quality Management System (QMS). As a Global Supplier Quality Process Manager, you will work closely with the Global QMS Lead to shape the 'to be' processes of the system, being a part of building and deployment of the solution, and spearhead change management initiatives across the organization. The ideal candidate will be a digital enthusiast with a deep understanding of technology and a willingness to push the boundaries of innovation in QMS & Supplier Management.

Requirements

• 5+ years experience in managing FSQ transformation projects, preferably in the field of Quality Management Systems or enterprise-level software solutions
• 3+ years experience on Supplier Quality Management System / ISO 9001:2015 implementation and/or maintenance
• Proven experience in process design, system implementation, and deployment of digital solutions globally
• Hands-on experience with change management practices in a global or cross-functional environment
• Familiarity with QMS tools and software platforms (like Siemens, Veeva, ETQ)
• Familiarity with Food Safety & Quality Global standard system, as BRC, FSSC, or other GFSI recognized scheme
• Experience with Agile methodologies and project management tools would be high value asset
• Excellent interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Proactive, self-starter, with the ability to take ownership of tasks and deliver results with minimal supervision
• Leadership capabilities, with experience in leading change and supporting through transitions
• Tech-enthusiast with a passion for digital innovation and staying up-to-date with the latest trends in technology
• Collaborative, adaptable and able to work in a dynamic and global team environment
• Meticulous, organized and capable of leading multiple priorities

Responsibilities

• Design and implementation of supplier management system processes (digitalize the supplier approval, non conformance management, supplier performance, audit tool)
• Support the creation of 'to be' process flows that integrate digital tools and solutions
• Work with subject matter experts (SMEs) and stakeholders to ensure proposed processes meet global standards and regulatory requirements
• Ensure new processes sign off within global, regional and local teams GCOE / Regions
• Support design & build of digital solution
• Partner with solution Product Owner, collaborators and external vendor to design, build, test and deploy the digital QMS solution
• Plan and prepare the current document management digital solution for the proper migration to new one
• Ensure solution's functionalities are aligned with the organization's future-proofing goals
• Support functional backlog control and gap closure within the solutions team during the streams
• Coordinate UAT (user acceptance test) within business process team
• Develop and implement change management strategies to ensure successful adoption of the new digital supplier management solution across the organization
• Lead training and communication efforts to ensure a smooth transition to the new digital solution, fostering a culture of continuous improvement and innovation
• Identify and address any challenges or resistance related to the adoption of new technologies and processes
• Act as a liaison between business users, IT, external partners to ensure seamless communication and delivery of the solution
• Prepare updates to senior leadership (project sponsors) on project progress, challenges, milestones
• Govern change requests
• Establish and maintain relationship with FSQ global teams to ensure alignment and adherence to project timelines and objectives, leading digital solution adoption

Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future
• Wellbeing events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle
• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional - Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial - 401k, Life, Accidental Death & Dismemberment, Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Manufacturing
• Education Level: Bachelor's degree