Global Study Manager – Clinical Research , Central Labs Services

Labcorp • Indianapolis, IN

6d • $70 - $90 • Hybrid

About The Position

Labcorp is seeking a hybrid Global Study Manager to join our Central Labs Services team in Indianapolis, IN. Job Responsibilities Key contact for clients; Liaison between Clients, CRO, and Labcorp Ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client. Provide project management oversight, focusing on key client deliverables through budget, risk, and milestone management. Facilitate communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator. Perform review of Statement of Work (SOW) to ensure quality implementation of client specifics and requirements. Manage a portfolio of global and local studies with varying complexities. Act as an ambassador on behalf of the client within Labcorp Central Labs and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients Participate in functional meetings and provide input, keeping processes up to date Comply with Central Labs Global Project Management strategy Support a culture of continuous improvement, quality, and productivity At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world’s largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines.

Requirements

• High school diploma or equivalent
• 6 or more years of experience in clinical research
• 2 or more years of project management experience
• 2 or more years of direct client and stakeholder engagement experience
• Proven ability to manage internal and external customer relationships, including handling escalations and delivering high‑quality client support
• Demonstrated success operating in fast‑paced environments with shifting priorities; strong ability to plan, organize, problem‑solve, and manage competing deadlines
• Exceptional organizational and analytical skills
• Excellent verbal and written communication abilities

Nice To Haves

• Bachelor’s degree in life sciences

Responsibilities

• Key contact for clients
• Liaison between Clients, CRO, and Labcorp
• Ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
• Provide project management oversight, focusing on key client deliverables through budget, risk, and milestone management.
• Facilitate communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
• Perform review of Statement of Work (SOW) to ensure quality implementation of client specifics and requirements.
• Manage a portfolio of global and local studies with varying complexities.
• Act as an ambassador on behalf of the client within Labcorp Central Labs and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
• Participate in functional meetings and provide input, keeping processes up to date
• Comply with Central Labs Global Project Management strategy
• Support a culture of continuous improvement, quality, and productivity

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED