Global Study Manager – Clinical Research , Central Labs Services

Labcorp • Indianapolis, IN

2d • $70 - $90 • Remote

About The Position

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world’s largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. LabCorp is seeking a Global Study Manager. In this position, you will work within our Central Labs Services group supporting Central Labs Projects for clinical trials phases I-IV. You will be responsible for key client deliverables including budget, risk, and milestone management. The Global Study Manager must prove to be knowledgeable and experienced in project management techniques related to clinical trials. In addition, Global Study Managers must demonstrate leadership across the study team, keeping a collaborative attitude and fostering excellent communication within the team. You must be able to combine a strong understanding of client protocol specifics and study feasibility, to ensure successful study management and provision of outstanding customer service. This is a remote opportunity and can be located anywhere in the US.

Requirements

• High School Diploma required; Bachelor’s degree preferred
• 6 years of related industry experience
• Minimum of 1 year of experience in driving projects, preferably with global teams
• Proven success at managing internal and external customers; ability to manage client relationships, deal with escalations, and provide exceptional customer service and support
• Demonstrated ability to act efficiently in an environment with dynamic timelines and priorities; strong planning, organizational, problem-solving skills, and ability to manage conflicting priorities

Responsibilities

• Key contact for clients; Liaison between Clients, CRO, and Labcorp
• Ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
• Provide project management oversight, focusing on key client deliverables through budget, risk, and milestone management.
• Facilitate communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
• Perform review of Statement of Work (SOW) to ensure quality implementation of client specifics and requirements.
• Manage a portfolio of global and local studies with varying complexity.
• Act as an ambassador on behalf of the client within Labcorp Central Labs and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
• Participate in functional meetings and provide input, keeping processes up to date
• Comply with Central Labs Global Project Management strategy
• Support a culture of continuous improvement, quality, and productivity

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED