Global Service Portfolio Leader

Schneider Electric•Boston, MA

6d•$170,000 - $250,000

About The Position

The Global Service Portfolio Leader is responsible for shaping, developing, and optimizing the global services portfolio to accelerate business growth and enhance customer value. This role drives global service attachment across product offers, manages the end-to-end services roadmap and partners with Lines of Business (LoBs) to ensure compelling and competitive service value propositions. The role also leads the development of performance dashboards and analytics to inform strategic decision-making and operational excellence.

Requirements

Proven experience in portfolio management, product management, commercial strategy, or related fields.
Strong ability to translate customer needs, market trends, and business priorities into actionable portfolio strategies.
Demonstrated expertise in service value proposition design and go-to-market integration.
Strong analytical capabilities, including dashboard creation and performance analysis.
Excellent stakeholder management and influencing skills in a complex, global environment.

Nice To Haves

Experience working in technology, energy management, industrial automation, or similar fields.
Knowledge of product-service ecosystems and lifecycle revenue models.
Familiarity with portfolio governance frameworks and service design methodologies.

Responsibilities

Service Portfolio Strategy & Roadmap
Own and maintain the global PP services roadmap, ensuring alignment with product roadmaps, customer needs and market trends.
Identify portfolio gaps and opportunities, shaping long-term service strategy.
Service Attachment Growth
Drive service attachment across all relevant product offers, partnering with regional and global stakeholders to embed services into commercial motions.
Define frameworks, training, and tools that support increased service penetration and attach rates.
Value Proposition Development & LoB Influence
Influence and collaborate with Services Line of Business to shape, refine, and enhance service value propositions.
Ensure service offerings are differentiated, customer-centric, and commercially compelling.
Partner with marketing and sales enablement to articulate value stories and positioning.
Performance Tracking & Business Insights
Develop a comprehensive service portfolio dashboard to track performance, revenue, attach rates, and profitability.
Conduct regular business performance reviews, providing insights and recommendations to inform investment, prioritization, and roadmap decisions.
Stakeholder Leadership & Collaboration
Act as a central orchestrator between Product, Services, Sales, Marketing, Finance, and Regional leadership teams.
Lead cross-functional governance forums and decision-making processes.
Advocate for service growth and alignment across the organization.