Global Security & Resilience - Internship

Chipotle • Columbus, OH

35d • $20

About The Position

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Chipotle Global Security & Resilience Team is a 24/7 crisis monitoring and reporting center that provides real time risk response and analysis for office and restaurants. This team provides a safe and distraction free environment for all guests and employees. The Global Security & Resilience provides warnings and guidance on instances such as: threats related to criminal activities, geo-political crises, weather-related emergencies, and natural disasters affecting our people across the company in support of the Asset Protection vision. The GSR Intern operates as a member of the GSR team supporting asset protection and crisis related calls from employees and internal partners, coordinating appropriate actions based on policy and procedures. This individual monitors external media and proprietary data systems for indications and warnings of enterprise, asset protection, and crisis related events. The Specialist reports all crisis related events to our field, restaurant, and RSC partners.

Requirements

• Strong decision making capability
• Ability to build rapport and fosters relationships working well within a team-oriented environment
• Excellent customer service and active listening skills
• Excellent verbal and written communication skills
• Strong computer skills in Microsoft Office, Excel, and PowerPoint
• Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast paced environment; including diffusing emotional situations and effectively delivering instructions regarding safety
• Self-motivated, proactive approach in the application of GSOC, Crisis Management, and Global Security practices
• Ability to work a variable schedule to support the global operations of a 24/7 team.

Responsibilities

• Demonstrates excellent customer service skills when answering calls from our external, field, restaurant, and RSC partners
• Responds to initial emergency issues and coordinates appropriate actions per policy related to all enterprise office locations and restaurants globally
• Delivers instructions regarding employee safety to leaders and employees while defusing highly impactful and emotional situations.
• Accurately and concisely report incidents dealing with theft, safety, and other asset protection issues
• Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation, escalating to appropriate internal partners and leadership based on the findings.
• Monitors the security and safety for all employees, including those who travel or work at our office locations. May follow-up with the employee, leadership and internal partners as needed.
• Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise asset protection team or external resources

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed