Global Security Operations Center Operator (GSOC)

Core Weave • Livingston, NJ

75d • $75,000 - $100,000 • Hybrid

About The Position

CoreWeave is the AI Hyperscaler, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation.

Requirements

• Minimum of 2-4 years of dedicated experience in high-level GSOC/PSOC environments, preferably within global data centers, technology hubs, or critical infrastructure.
• Expert knowledge of Genetec Security Center, biometric access control systems (Alcatraz Rock), and PSIM integration.
• Experience with robust incident management platforms (Jira, FreshService).
• Proficiency with multi-channel communication systems, and thorough understanding of fire/life safety and security monitoring protocols.
• Superior analytical skills, with demonstrated expertise in rapid assessment, threat identification, prioritization, and decisive incident management under high-stress scenarios.
• Exceptional written and verbal communication skills, capable of precise and clear communication in high-pressure environments, effectively interfacing with diverse stakeholders including law enforcement.
• Highly Desirable: DHS Incident Command System (ICS) training (IS-100, IS-200), Genetec certification, ASIS PSP, CPP, or equivalent security certifications.
• Strongly preferred: Associate's or Bachelor's degree in Security Management, Information Technology, or a closely related field. Equivalent operational experience may be considered.

Nice To Haves

• Extensive experience within data center environments and familiarity with industry-leading security practices.
• Proven ability to handle sensitive, confidential information with the highest integrity.
• Capable of functioning independently as well as collaboratively within high-stakes team environments.
• Exemplary ethical standards, meticulous attention to detail, and unwavering commitment to operational excellence.
• Familiarity with advanced key management and asset control systems (Deister).

Responsibilities

• Expert operation of Genetec Security Center, facial recognition, and integrated PSIM systems.
• Continuous, proactive monitoring of high-definition CCTV, sophisticated access control systems, intrusion detection systems, alarms, environmental sensors, and key management systems.
• Vigilantly oversee sensitive areas including secure data halls, emergency access points, critical infrastructure entryways, and secured equipment.
• Act swiftly as the primary point of contact for all security-related incidents.
• Professionally assess, triage, and respond to incidents including unauthorized access, security breaches, suspicious activities, medical emergencies, fire alarms, and safety threats.
• Coordinate incident command and control following DHS Incident Command System (ICS) principles, collaborating with onsite security, external emergency responders, and escalating incidents effectively.
• Rigorously enforce access control procedures and maintain meticulous records.
• Facilitate biometric enrollments, authenticate identities, manage secure access approvals, and oversee required security escorts.
• Function as a sophisticated communications nexus, providing clear, timely updates between CoreWeave departments, partner facilities, onsite guards, clients, and local/state/federal law enforcement agencies via advanced communication tools including Phone, Slack, Teams, Email, and radio protocols.
• Maintain detailed, accurate documentation of all incidents, actions taken, alarms, and communications within incident tracking systems (Jira, FreshService) and shift logs.
• Produce comprehensive and timely incident reports, ensuring clarity and precision for stakeholders, clients, and responding agencies.
• Establish and maintain effective liaison and coordination channels with local, state, and federal law enforcement agencies.
• Facilitate timely information sharing, cooperative incident management, and seamless integration with external authorities during critical incidents.
• Conduct rigorous and systematic checks on all monitored security systems, immediately reporting issues and ensuring rapid resolution.
• Actively participate in regular security system testing (monthly emergency exit tests, semi-annual sensor checks).
• Efficiently manage work order requests, track progress, and ensure maintenance tasks are completed to high standards within CoreWeave data halls.
• Execute thorough and informative shift handovers, maintaining absolute situational awareness and readiness throughout each shift.

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree