Global Security Operations Center - Overnight
About The Position
As a Global Security Operations Center officer in Racine, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a retail and mall location, you will monitor and patrol assigned areas, complete routine rounds, and maintain a visible presence that helps to deter security-related incidents. You will engage with shoppers and staff through strong customer service and clear communication, while documenting observations and responding to concerns. Join Allied Universal, where we are agile, reliable, and innovative, putting people first through teamwork and integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients and visitors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a retail or mall setting.
- Respond to incidents and critical situations in a calm, problem-solving manner, including addressing disturbances, medical situations, and/or property concerns and communicating updates to the appropriate contacts.
- Conduct regular and random foot patrols throughout common areas, tenant corridors, entrances, loading areas, and exterior perimeter to help to deter unwanted activity and identify potential issues.
- Monitor access points and observe activity within the location, assisting with visitor direction, reporting suspicious behavior, and/or supporting loss prevention efforts as directed by site procedures.
- Complete routine documentation such as patrol logs, incident reports, and/or shift handoff notes, and promptly report maintenance hazards or policy concerns to site leadership.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
