Global Security Operations Analyst

Gap Inc. • San Francisco, CA

1d

About The Position

You play a critical role in protecting our people, assets, and brand by supporting the Global Security Operations Center (SOC) ecosystem across headquarters and Asset Protection services. Whether you’re focused on HQ operations or store-focused services, you help deliver consistent, high-quality security programs that safeguard our locations and teams. You monitor and respond to security events, provide remote guarding support, and ensure standardized processes are followed across regions. Your work reduces risk, prevents loss, and strengthens trust in our ability to provide a safe environment for employees and customers. At Gap Inc., we’re more than the clothes we make. We’re a collective of brands united by the belief that real people can (and should) drive real change. We’re a company that’s been synonymous with equality and inclusivity since our founding. The first of our industry to translate our commitment to sustainability into true accountability. Made stronger by our global team’s unique personalities, passions and pride, we set out every day to make the world a bit bolder and a bit brighter.

Requirements

• Strong understanding of security operations, monitoring systems, and incident response protocols.
• Ability to analyze data and make decisions using established procedures and sound judgment.
• Skilled in using security technology platforms and tools.
• Effective communication and collaboration skills to work across teams and regions.
• Ability to handle complex or unique customer interactions with professionalism.
• Commitment to continuous improvement and adaptability in a dynamic environment.

Responsibilities

• Monitor and respond to security alerts across HQ and/or Asset Protection services, ensuring timely resolution and escalation.
• Support remote guarding and other standardized security services for stores or corporate locations, maintaining compliance with global security protocols.
• Analyze incident data to identify patterns and recommend improvements that enhance security effectiveness.
• Collaborate with SOC teams and external partners to coordinate investigations and implement corrective actions.
• Provide technical guidance and training to team members on security tools, systems, and procedures.
• Maintain accurate documentation of incidents, actions taken, and outcomes for reporting and audit purposes.
• Act as a liaison between HQ and Asset Protection teams to ensure alignment on policies and operational standards.
• Contribute to continuous improvement initiatives by sharing insights and applying learnings from past incidents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees