The Musco Global Team has an opening for a Global Sales Operations Specialist at our Oskaloosa office. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!
Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, conducting project reviews, as well as obtaining purchase orders, coordinating arrival of product in port, and synchronizing delivery on site so that projects are completed on time and on budget.
Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team.
Serve as the primary contact for Field Sales in the areas of company processes and policies.
Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner.
Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers.
Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements.
Discuss customer responses with other managers with a view of improving the sales process.
Help facilitate billing and credit procedures as needed.
Other duties as assigned.
Bachelors degree in Business, Communications, Marketing, or a technical field preferred
Two years previous experience in a technical customer support or coordination role is preferred
Excellent verbal, written, and telephone communication skills
Self-directed within a team environment with the ability to manage multiple tasks at one time
Detailed, organized, and results driven with the ability to solve problems
Knowledgeable and able to discuss with customers the attributes of Musco product
Understanding of Musco and company business practices
Knowledge of the sales and public bidding processes
General understanding of electrical and structural concepts
Meaningful work in a team-first culture with continuous learning and professional development
Work-life balance, providing flexibility for community involvement, family activities, and personal time