Global Retention Lead

Informa Group Plc. • New York, NY

33d • $100,000 - $130,000 • Onsite

About The Position

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. This role is based in our New York office The LIONS Commercial Partnerships team is seeking a Global Partnerships Lead to join our NYC team. This role will report directly into the Global Head of Partnerships, Retention, and work with key accounts across the entire LIONS portfolio. The LIONS Commercial Partnerships team works directly with clients year-round and is responsible for driving revenue consistently against our 365 product portfolio. This role is responsible for managing a team of six high-performing sales professionals and delivering $30M+ in annual revenue through innovative brand partnerships across our festival portfolio. We provide a full service, working with the client from initial introduction through signing a contract to delivering their partnership on site and digitally. We are looking for a strategic sales person and excellent manager, with an eye for creativity and new ideas. The ideal candidate is a seasoned sales leader with 5-8 years of experience in sales, preferably within live events, entertainment, or media. They bring a proven track record of delivering $10M+ in annual revenue and managing high-performing teams. Exceptional leadership and communication skills are essential, along with the ability to negotiate complex, high-value deals. This role requires a strategic thinker who understands brand marketing and sponsorship dynamics, and who thrives in fast-paced, entrepreneurial environments. A strong commercial instinct, collaborative mindset, and results-driven approach are critical to success. The candidate should be able to demonstrate consistently meeting and exceeding targets set over a number of years, as well as experience managing a high performing sales team.

Requirements

• Excellent management and coaching skills.
• Excellent literacy and numeric skills required.
• Confident verbal communications skills, with experience presenting to C-suite executives
• Computer literate, use of Google suite, Slack and internal CRM will be required
• 5-8 years experience in a sales environment with evidence of demonstrable success

Nice To Haves

• Language skills preferred though not required, although French and/or Spanish would be of significant added value.

Responsibilities

• Lead, coach, and develop a team of six direct reports to exceed individual and team sales targets.
• Foster a high-performance culture focused on accountability, creativity, and collaboration.
• Conduct regular performance reviews, pipeline assessments, and strategic planning sessions.
• Own and deliver a $30M+ revenue target through strategic partnerships.
• Manage up forecasts, trading updates, and risk to the Global Head of Partnerships.
• Develop and execute strategies that align with business objectives and market trends.
• Identify new revenue opportunities and optimize existing partnerships for growth and retention.
• Lead negotiations and close complex, high-value deals that drive mutual value.
• Collaborate cross-functionally with marketing, operations, legal, finance and other internal teams to ensure seamless execution.
• Provide accurate revenue forecasting and pipeline reporting to senior leadership.
• Monitor market trends and competitor activity to inform strategy and positioning.
• Track and analyze performance metrics to continuously improve team effectiveness.
• Maintain accurate contact and activity information in Salesforce.
• On-site operational support during Festival period, including direct liaison with clients and suppliers.
• Willing and able to travel for necessary event operations, site visits, planning to both our London, UK HQ office and Cannes Lions Festival in Cannes, France.

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees