Global Quality Manager

Jabil-posted 3 months ago
Full-time • Senior
5,001-10,000 employees
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At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. As a Global Quality Manager, you will lead data-driven quality initiatives across Jabil’s global operations, driving predictive and preventive strategies to improve product reliability and engineering performance. You’ll analyze complex quality data, develop innovative reporting tools, and influence cross-functional teams to adopt best-in-class quality practices. Your leadership will support the standardization of quality systems, mentor site-level teams, and champion digital transformation across the quality function.

  • Identify strengths and development needs across global quality engineering teams.
  • Support the creation and validation of training curriculum for Certified Quality Engineers (QEs) and Subject Matter Experts (SMEs).
  • Mentor site Quality Managers and staff to elevate performance and consistency.
  • Define and implement global quality engineering strategies aligned with Jabil’s operational goals.
  • Understand and support critical customer quality strategies.
  • Drive continuous improvement in key operational and quality metrics.
  • Analyze global quality data to identify systemic issues, trends, and improvement opportunities.
  • Develop predictive models to reduce defects and improve yield.
  • Lead root cause analysis using Six Sigma and statistical tools.
  • Design and deliver high-impact dashboards and reports for executive audiences.
  • Translate complex data into actionable insights and strategic recommendations.
  • Influence cross-functional stakeholders to adopt data-driven quality improvements.
  • Develop and implement advanced tools for data visualization and analysis.
  • Evaluate and integrate platforms such as Power BI, Tableau, Python, and R.
  • Champion digital transformation initiatives within the global quality function.
  • Standardize systems, procedures, and practices across all Jabil quality inspection processes.
  • Promote improvement in quality engineering metrics, inspection yield, and time-to-quality.
  • Support new facility and workcell startups with technical quality assistance.
  • Ensure proper data and knowledge transfer during launches.
  • Maintain compliance with global regulatory standards and internal policies.
  • Bachelor’s or Master’s degree in Engineering, Data Science, Quality Management, or related field.
  • 10+ years of experience in quality engineering, preferably in a global manufacturing or technology environment.
  • Experience working across cultures and time zones in a matrixed organization.
  • Strong proficiency in statistical analysis, predictive modeling, and data visualization.
  • Experience with Six Sigma, Lean, and other quality methodologies.
  • Advanced skills in analytics platforms (Python, R, SQL, Power BI, Tableau).
  • Familiarity with global quality standards (ISO 9001, ISO 13485, AS9100, IATF 16949).
  • Excellent communication, presentation, and influencing skills.
  • MS in Quality/Industrial Engineering or Data Science preferred.
  • Six Sigma Black Belt or ASQ Certified Quality Engineer preferred.
  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&D, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Base Pay Increase
  • Community Volunteer Opportunities
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