Global Product Support (early in Career)

Applied Materials • Santa Clara, CA

1d • Onsite

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requirements

• Knowledge of motors, sensor, pneumatics, vacuum, fluid delivery
• Knowledge of control systems basics (feedback loops, encoders, motion profiles).
• Ability to read schematics and mechanical drawings
• Travel 25%

Nice To Haves

• Degree in Mechanical, Electrical, Mechatronics or System Engineering.

Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products
• Participate in or own first chamber Build & Test in Apps lab
• Solve issues, or work with Engineering to address issues identified
• Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Partner with Quality and Reliability (Q&R) group to review and address Top field issues.
• Responsible for developing new procedures, Customer Engineer Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required.
• Drive resolution of key issues with Engineering. Own beta site test plans and reporting
• Participate in or own CAPA process
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees