Google-posted about 1 year ago
$115,000 - $169,000/Yr
Full-time • Mid Level
Mountain View, CA
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The Global Product Lead for Segmentation, Eligibility, and Signals at Google is responsible for driving product management initiatives within the Google Customer Solutions Revenue Strategy and Operations (RSO) organization. This role focuses on empowering GCS to enhance customer growth through technology and operational excellence, ensuring alignment between high-level company priorities and daily operations. The position involves collaborating with various stakeholders to develop and implement solutions that address customer needs and improve productivity.

  • Own change management including communications, UAT, pilot, and launch activations. Key deliverables include Business Requirement Documents (BRD), Product Requirement Documents (PRD), and change management plans.
  • Oversee signal performance monitoring and impact tracking. Lead the exploration of business problems and leverage data analysis and metrics to design, pitch, or assess impact for a potential signal solution.
  • Identify data signal gaps, consolidate systems/pipelines, and influence on go-to-market/product roadmaps and prioritization.
  • Collaborate with technical and non-technical stakeholders (e.g., peer Global Product Leads, Engineering, RSO Program Managers) to develop signals and related tools. Lead the product development lifecycle of designing, testing and deploying data signals.
  • Manage stakeholder related activities such as managing and balancing escalations, requirements, and feedback.
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in product or program management.
  • 3 years of experience working with systems design and product design.
  • Experience in a customer-facing role, communicating technical concepts and solutions to non-technical and executive audiences.
  • Ability to communicate to technical/business stakeholders and users and interact at all levels of the organization.
  • Ability to work in a fluid environment.
  • Excellent project management, relationship management and change management skills.
  • Excellent problem solving with the ability to define problems and identify potential solutions.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company matching
  • Paid time off
  • Parental leave
  • Employee stock purchase plan
  • Tuition reimbursement
  • Wellness programs
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