Global Process Owner Time and Attendance

GXO Logistics

77d

About The Position

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.Logistics at full potential. At GXO, our people drive our success—innovative professionals whose expertise shapes our industry leadership. Your career growth is our priority, and your impact helps fuel GXO’s vision for the future. We are seeking a Global Process Owner Time and Attendance, is responsible for the design, governance, and continuous improvement of end-to-end processes in the global Time & Attendance product domain across the organization globally. This includes timecards, overtime calculations, accruals, schedules, attendance, attestation, reporting and dashboards. As an essential member of the global Product team, the Lead Project Manager ensures that processes deliver great user experience and are efficient, standardized, compliant and aligned with the company’s strategic objectives and digital HR roadmap.

Requirements

8+ years of experience in process or product management with a focus on Time & Attendance, ideally in a global context
Proven experience in process ownership, Time & Attendance process design, and continuous improvement.
Strong knowledge of Time & Attendance processes and systems, ideally of UKG Pro Workforce Management (Pro WFM)
Experience in Agile Project Management
Experience in cross country, regional and cultural transformation programs
Ability to use and apply key project technologies and planning Tools (e.g Excel, Jira, Teams, SharePoint, Project etc)

Nice To Haves

Certification (optional but preferred) : UKG Pro WFM and/or project management and/or product management
Excellent project management skills, with the ability to manage and prioritize multiple projects across different regions and time zones
Strong cross-cultural communication skills and the ability to collaborate with teams across diverse regions
Excellent analytical and problem-solving abilities.
Excellent planning skills
Works well under pressure with the ability to work at pace in an agile manner delivering outputs in the moment
Excellent team player with a collaborative approach
Influence with a positive and professional attitude

Responsibilities

Define and own the global Time & Attendance process framework (e.g., hire-to-retire, employee time master data, Time and Attendance knowledge and management).
Establish and maintain global HR process standards, policies, and documentation (ie Operating Model)
Ensure process compliance with global labor laws, data privacy (e.g., GDPR), and internal policies.
Lead process design and improvement initiatives to drive efficiency, scalability, and employee experience.
Benchmark against industry best practices and incorporate innovation and automation (e.g., RPA, AI).
Identify and manage process improvement opportunities in collaboration with regional/local HR and COEs.
In collaboration with the Product Specialist, identify opportunities for standardizing and optimizing Time & Attendance processes across the regions to improve efficiency and maintain consistent employee experience
Work closely with HR Technology, HRIS, and vendors (e.g., UKG) to ensure HR technology supports process excellence.
Manage the Product Specialist to define requirements for system enhancements and participate in testing and deployment
Ensure data accuracy, integrity, and compliance within Time & Attendance systems
Lead change initiatives related to process transformation, ensuring stakeholder engagement and adoption across regions.
Ensure effective communication and training for process changes across HR and business units.
Act as a strategic advisor for HR technology and process-related decisions.