Global Process Coordinator/Trainer (HYBRID)

McCormick & Company • MD

112d • $63,250 - $110,680

About The Position

The M2D2DIBP Global Process Coordinator (GPC) is responsible for understanding the business and behavioral requirements of their assigned workstream and working cross-functionally to drive success for Program Leo and the McCormick organization in the transition. The GPC will work in partnership and collaborate with the business functions, process teams, and Organizational Readiness team, among others. The GPC reports to their Global Process Owner and/or Global Process Manager. The GPC should be able to demonstrate strong business and technical acumen and build a working knowledge of the future state of the program so that they can effectively participate in program activities, including testing, training, deployment, and hypercare.

Requirements

• Bachelor's degree in a related professional area and a minimum of 6 years of relevant business or professional experience. Alternatives include: Master’s degree in a related field with at least 4 years of experience, Associate’s degree in a related field with at least 8 years of experience, or in lieu of a degree, a minimum of 10 years of relevant business or professional experience
• Demonstrated knowledge and understanding of McCormick’s current business processes, their assigned functional area, and ways of working
• Demonstrated buy-in for transformational change at McCormick and specifically Program Leo
• Demonstrated SAP experience and ability to quickly develop a working knowledge of SAP S/4HANA
• Proficient with Microsoft Office tools (e.g., PowerPoint, Word, Teams)
• Strong written and verbal communication skills, including presentation skills
• Global mindset and cross-cultural competency
• Strong organizational, analytical, and administrative skills in a deadline-driven environment
• Aptitude and enthusiasm for learning and teaching
• Highly flexible and adaptable to change
• Strong team player and ability to work well within a process team
• Demonstrated patience necessary to productively respond to end-user support needs
• Willingness to travel

Responsibilities

• Participate in the editing and creation of training materials as needed
• Prepare for and deliver training as needed, including preparing local Super Users to deliver end-user training
• Answer business-related questions for End Users and local Super Users
• Escalate challenges, questions, and issues to the Program Team, as appropriate
• Ease the transition by coaching their peers and modeling the new behaviors
• Provide feedback, guidance, and expertise throughout the solution design phase
• Participate in Functional Integration Testing and Functional Unit Testing as needed
• Support business testers to prepare for and execute SIT and UAT
• Ensure Super Users are certified per the workstream training matrix
• Serve as the first line of support for Super Users through hypercare
• Identify post-go-live training or process documentation needs
• Support additional assignments from their GPO, GPM, or Organizational Readiness as needed

Benefits

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance
• Comprehensive health plans covering medical, vision, dental, life and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees