Global Partnership Activation Account Coordinator

San Antonio Spurs Sports & EntertainmentSan Antonio, TX
1dHybrid

About The Position

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. The Partnership Activation Coordinator supports the execution and fulfillment of assigned Global Partnerships agreements across Spurs Sports & Entertainment properties. This role is responsible for the day-to-day management, implementation, tracking, and reporting of sponsorship assets to ensure contractual compliance and exceptional partner service. The Coordinator works cross-functionally with internal departments to execute multi-platform partnership elements, support account management efforts, and deliver accurate reporting and recap materials. This position requires strong organizational skills, attention to detail, and the ability to manage multiple accounts in a fast-paced sports and entertainment environment. This role supports the organization’s mission, vision, and values by demonstrating excellence, collaboration, accountability, and innovation.

Requirements

  • Bachelor’s degree or commensurate experience in high-volume customer service, sponsorship activation, marketing, or related role.
  • Strong organizational skills with the ability to manage multiple accounts, deadlines, and priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to work independently while contributing effectively within a team environment.
  • Strong customer service orientation with a commitment to delivering high-quality partner experiences.
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Experience working within CRM systems preferred.
  • Working knowledge of Adobe Photoshop or similar design software preferred.
  • Ability to work a hybrid schedule, with approximately 80% of responsibilities performed onsite and 20% remote.
  • The employee must be able to: Lift and carry materials and activation equipment weighing up to 30 pounds as needed.
  • Move throughout arena, office, and event environments during games, partner activations, and special events.
  • Work in moderate to loud environments consistent with live sports and entertainment settings.
  • In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

Responsibilities

  • Manage day-to-day fulfillment and activation of assigned partnership accounts, ensuring all contractual elements are executed accurately and on time.
  • Maintain ongoing communication within the Global Partnerships team to ensure alignment and compliance with sponsor contractual obligations.
  • Support the development of sponsorship materials including proposals, renewal presentations, mid-season and year-end recaps, meeting agendas, and supplemental reporting documents.
  • Accurately track, input, and maintain account information within CRM systems, including contract details, inventory usage, billing status, contact records, and fulfillment reporting.
  • Coordinate internally with Marketing, Creative, Operations, Ticketing, Finance, and other departments to facilitate partner approvals, asset execution, and program alignment.
  • Assist with onboarding new partners and executing integrated, multi-platform sponsorship programs, including in-arena and on-site activations as needed.
  • Monitor timelines, deadlines, and deliverables to ensure seamless activation and reporting cycles
  • Provide general account support to Account Managers and Partnership leadership as assigned.
  • Perform other duties as assigned.
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