Global Partner Communications Specialist

Netskope

2h

About The Position

Netskope is looking for a strategic and creative Global Partner Communications Specialist to serve as the "voice" of our brand to our partner ecosystem. In this role, you will be responsible for ensuring that our global partner community is informed, engaged, and empowered.
You will own the content strategy for the Netskope Partner Portal, ensuring it serves as a dynamic source of truth for our channel. You will collaborate cross-functionally to distill complex internal updates—regarding events, enablement, and program changes—into clear, compelling communications that drive partner success and loyalty.

Requirements

• Experience: 5+ years of experience in B2B marketing, partner marketing, or corporate communications, preferably within the Cybersecurity or SaaS industry.
• Writing Mastery: Exceptional written and verbal communication skills with a portfolio of work demonstrating experience in writing blogs, newsletters, executive messaging, and enablement guides.
• Channel Acumen: Deep understanding of the Channel ecosystem (Resellers, MSPs, Distributors) and what drives partner engagement.
• Technical Proficiency: Experience with Partner Relationship Management (PRM) platforms (such as Salesforce, Impartner, or Allbound) and email marketing automation tools.
• Project Management: Proven ability to manage multiple projects simultaneously in a fast-paced environment, meeting tight deadlines without compromising quality.
• Collaborative Spirit: Ability to build strong relationships with internal stakeholders and influence teams without direct authority.
• System Experience: Proficient with Google Suite, Office 365, Adobe Acrobat, ImPartner PRM. Familiarity with HTML or basic web content management systems.

Nice To Haves

• Experience with Knak, GoldCast and Splash is preferred.

Responsibilities

• Communication Strategy: Develop and execute a comprehensive "To-Partner" communication strategy that includes newsletters, leveraging communications via the portal with News on Demand, ad-hoc announcements, and system notifications.
• Program & Enablement Updates: Translate complex program details into digestible content. Ensure partners are immediately informed about new incentives, certification requirements, product launches, and updates to the Netskope Partner Programs.
• Event Promotion: Drive awareness and attendance for global and regional partner events, webinars, summits, and roadshows through targeted email campaigns and portal messaging.
• Partner Portal Management: Own the content maintenance and lifecycle of the Netskope Partner Portal. Ensure all assets, news, and tools are up-to-date, easily accessible, and curated to provide a seamless user experience for partners.
• Cross-Functional Collaboration: Act as the liaison between the Channel Sales, Product Marketing, Field Marketing, and Enablement teams to identify key narratives and ensure a unified voice across all partner touchpoints.
• Engagement Analytics: Monitor and measure the effectiveness of communication efforts (email open rates, click-throughs, portal engagement) and use data to optimize future strategies.
• Crisis & Operational Communications: Manage time-sensitive communications regarding operational changes, pricing updates, or critical business news to the channel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees