Global Operations Center Junior Technical Analyst
Merck & Co.•Charlotte, NC
386d•$83,100 - $130,900•Onsite
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About The Position
The Global Operations Center Junior Technical Analyst at Merck Sharp & Dohme is responsible for coordinating critical incidents that disrupt business operations, ensuring rapid restoration of IT services, and analyzing incident trends for improvement opportunities. This role involves monitoring and responding to incidents, managing communications during critical events, and participating in projects to drive continuous improvement in IT processes.
