Global Operations Center Junior Technical Analyst
Merck KGaA Darmstadt Germany•Austin, TX
381d•$83,100 - $130,900•Onsite
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About The Position
The position involves coordinating critical incidents that disrupt business operations within a global healthcare company. The role focuses on ensuring rapid restoration of IT services, analyzing incident trends for improvement opportunities, and managing communication during major incidents. The successful candidate will work in a collaborative environment, contributing to the digital health revolution and enhancing the company's IT service management processes.
