Global Mobility Senior Associate

Publicis GroupeBoston, MA
302dRemote

About The Position

As a member of the Global Mobility team, you will be responsible for the ensuring and safeguarding the Publicis agencies and its employees relative to immigration and cross border tax complexities. You will be instrumental in the business' strategy of using Mobility to facilitate business and client needs while ensuring the company is compliant and the employee experience is unmatched.

Requirements

  • 5-7 years of U.S. immigration experience in an organization with a significant volume of immigration-supported people or in an HR or mobility role with U.S. immigration involvement.
  • 5-7 years of experience with mobility operations, mobility tax concepts, mobility processes and policies as well as program and vendor management.
  • Experience maintaining accurate and orderly records.
  • Proficiency with the MS Office Suite and strong Excel, Outlook and PowerPoint skills.
  • High level of attention to detail.
  • Strong critical and strategic thinking, problem solving skills.
  • Confidence engaging with HR/ Talent members.
  • Grace and Poise in difficult conversations and messaging.

Nice To Haves

  • VIP customer service experience.

Responsibilities

  • Support the Manager for assigned businesses to provide holistic and consultative services on available immigration options, internal Agency guidelines, and education/training on new or changing policies or initiatives.
  • Manage processes for the entire life cycle of an international move, including Short Term assignments, Long Term Assignments, Permanent Relocations, Commuters, and others as needed.
  • Implement mechanisms to measure quality and the consistent application of processes including SLA adherence and create of KPIs.
  • Refine and scale innovative solutions to operational challenges.
  • Manage internal stakeholders and vendor management.
  • Serve as main point of contact for Agencies looking to send employees on international assignments, remote working arrangements and permanent relocations.
  • Review cost estimates and GM package letters that are aligned with Publicis Groupe Mobility policies.
  • Manage external vendors services and billing processes.
  • Manage tax set ups for international assignments and/or remote working arrangements.
  • Manage tax compliance obligations for responsible agencies relative to mobile employees.
  • Answer inquiries on tax or policy related questions from Agency employees and stakeholders.
  • Monitor tax equalization collections activities.
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