Global Mission Critical Business Head

Tait North America•Houston, TX

About The Position

The Global Mission-Critical Business Head is responsible for accelerating Tait's global growth in mission-critical markets, with a strong emphasis on Public Safety. This role ensures the successful, efficient, and consistent delivery of market-specific mission-critical products and solutions that create measurable customer value and deliver sustained growth in orders, revenue, margin, and market-share. As a senior leader within the CRO Mission-Critical and Enterprise Go-to-Market organization, the role provides global commercial leadership, aligning strategy, execution, and performance across regions. It drives market adoption, enables high-impact sales and solution initiatives, and ensures mission-critical offerings are commercially viable, market-ready, and executed with discipline and consistency worldwide. This role leads transformational programs and commercial execution efforts, translating validated market needs into scalable solutions, clear priorities, and measurable business outcomes that support both near-term performance and long-term mission-critical growth.

Requirements

Bachelor's degree in Business, Engineering, Technology, or a related field, or equivalent combination of education and relevant experience.
Professional qualifications or demonstrated expertise in project or product management, systems engineering, and/or complex solution sales (formal certifications preferred but not required).
10+ years of experience in Public Safety and mission-critical communications, combining deep technical knowledge with strong market and customer insight.
Demonstrated expertise in mission-critical technologies, including P25 and/or MCX, and adjacent public safety communications solutions.
Strong commercial and financial acumen, with a proven track record of driving revenue growth, managing complex deals, and delivering profitable outcomes.
Established credibility and industry relationships, including success in positioning, and securing high-value mission-critical solutions with measurable market and revenue impact.

Responsibilities

Drive Global Mission-Critical Growth
Lead global growth of mission‑critical solutions, with primary emphasis on Public Safety.
Deliver measurable increases in orders, revenue, margin, and market share across mission‑critical technologies, including:
P25 systems and terminals
MCX / broadband mission‑critical solutions
Drive growth through lifecycle expansion, platform adoption, and strategic new customer wins.
Regional Alignment & Commercial Execution
Partner with Regional GMs to align mission‑critical commercial objectives, priorities, and execution plans.
Ensure consistent global execution while accounting for distinct regional market dynamics, regulatory environments, and customer requirements.
Act as the single global commercial voice for mission‑critical outcomes while enabling regional ownership and accountability.
Global Commercial Ownership
Define and own the global mission‑critical commercial scope, including:
Sales and order targets
Budgets and investment priorities
Market and customer requirements
Align closely with regional leadership to ensure targets are realistic, executable, and clearly owned.
Executive Deal & Customer Leadership
Provide commercial leadership for priority mission‑critical pursuits, particularly large, complex, and strategic opportunities.
Engage directly with executive‑level customers, sponsors, and stakeholders where required.
Lead or support:
Solution positioning
Value proposition articulation
Pricing strategy and commercial structuring
Executive negotiations and deal closure
Go-to-Market Readiness & Launch Accountability
Own commercial go‑to‑market readiness for mission‑critical solutions prior to launch.
Validate and approve:
Value proposition and customer fit
Pricing and commercial models
Sales enablement readiness
Delivery, services, and operational alignment
Partner with Product, Services, Operations, and Sales to ensure solutions are market‑ready and scalable.
Pipeline Quality & Predictable Performance
Strengthen pipeline quality and market adoption, improving:
Conversion rates
Deal velocity
Forecast accuracy and predictability
Ensure mission‑critical funnel activity contributes reliably to orders and revenue targets, particularly in Public Safety.
Market Shaping & Ecosystem Leverage
Leverage an established ecosystem of industry consultants, influencers, system integrators, and lobbyists to:
Shape mission‑critical market opportunities
Support regulatory and spectrum positioning
Accelerate adoption of Tait's mission‑critical solutions globally
Actively influence market direction rather than reacting to it.
Governance, Prioritization & Performance Management
Establish and lead mission-critical commercial governance, including:
Opportunity and investment prioritization
Resource trade-offs
Performance reviews, transparency, and alignment across regions.
Ensure disciplined execution, transparency, and alignment across regions.
Accountability for Business Outcomes
Fully accountable for global mission-critical business KPIs, including:
Orders
Revenue
Margin and profitability
Maintain a primary focus on Public Safety performance and outcomes, while supporting broader mission-critical growth.