Global Markets, Office Manager/Administrative Assistant

RBC

75d • $75,000 - $110,000

About The Position

The Office Manager for Capital Markets personnel based in the Boston office will manage the shared calendar, visitors, and security requests. Responsibilities include arranging video conferences and meeting spaces, handling expense reports for assigned staff, assisting with the expense pre-approval process, and ensuring compliance with policies. The role requires acting as a subject matter expert for the team regarding T&E and other policies and procedures, coordinating domestic and international travel agendas, managing phones, and screening incoming calls. The Office Manager will also manage client contact information in RBC’s CRM, assist with technology requests, supply orders, and miscellaneous queries, and support staff onboarding and offboarding processes. Additional tasks include creating and editing spreadsheets and presentations, preparing and submitting invoices, and leading ad hoc projects as requested.

Requirements

• 2-5 years of administrative experience within the finance industry
• Bachelor’s degree or equivalent
• Ability to work in a dynamic, fast-paced environment
• Ability to organize, prioritize, multi-task and solve problems efficiently
• High attention to detail
• Strong written and verbal communication skills
• High degree of integrity and confidentiality
• High proficiency in Microsoft applications - Outlook, Word, Excel, PowerPoint
• Ability to learn new technology quickly and adapt functionality to departmental needs
• Exhibits sound judgement and decision-making abilities
• Ability to interact effectively and establish good working relationships with other internal and external personnel
• Excellent telephone etiquette
• Self-starter with ability to work independently

Responsibilities

• Manage Boston Office shared calendar, visitors, and security requests
• Arrange video conferences and meeting spaces
• Handle expense reports for assigned staff and assist with expense pre-approval process
• Act as a subject matter expert for T&E and other policies and procedures
• Coordinate domestic and international travel agendas
• Manage phones and screen incoming calls
• Manage client contact information in RBC’s CRM
• Assist with technology requests, supply orders, and miscellaneous queries
• Assist with staff onboarding and offboarding
• Create and edit spreadsheets and presentations
• Prepare and submit invoices
• Lead and coordinate ad hoc projects as requested

Benefits

• Comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to build close relationships with clients

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees